BestSync Q&A
How do I install BestSync?
Download the distribution from the download page.
Ignore any Internet Explorer security warnings. BestSync does not contain
any viruses, spyware, or adware. When the download window appears, be sure
to click the "Open" or "Open this program from its current location" choice.
If you select save, please note where you are saving the program. Follow the
installation instructions. By default, the application will be installed to
the "Program Files\RiseFly\BestSync" folder in the system
drive.
If under
Windows VISTA/7, please use Administrator
account to install BestSync.
If the installation
failed, please try to do "an administrative install":
Open
a command prompt window as administrator , and type:
msiexec /a x:\BestSyncSetup.msi
Where x:\BestSyncSetup is the path to the
msi install file. Follow the on-screen
instructions to install.
Or you can try to download the following .reg file, this .reg file will show the "Run as administrator" context menu when right click on the .msi setup package:
Registry for running MSI setup package by Administrator privilege.
How to install BestSync in silent mode?
Following these steps to install BestSync in silent mode:
1. Download the msi installer from here:
2. Use following command line to install BestSync in silent mode:
msiexec /quiet /i BestSyncSetup.msi
If you need to uninstall, Use following command line to uninstall BestSync in silent mode:
msiexec /quiet /x BestSyncSetup.msi
Do I need to uninstall an old version before installing the new one?
Version 2.X must uninstall the old version before install the new version. There will be two radio buttons called "Repair" and "Uninstall". Select "Uninstall" to uninstall the old version first. After uninstall the old version, start the setup file again.
BestSync 2008 later versions need not to uninstall the old version, just install the new version directly.
How to uninstall BestSync?
From Windows' Control Panel, start the Add/Remove Program panel. Select the "BestSync 200X" and Click the "Modify/Delete" button to uninstall, following command of the wizard dialog box. The installer will exit the program and service automatically.
How to uninstall BestSync completely?
Sometimes, BestSync Service is not uninstalled completely by the uninstaller. Please following this steps to uninstall the BestSync Service.
1. Open the DOS command prompt, go to (CD) the BestSync install
directory. Usually it is [C:\Program File\RiseFly\BestSync 2012 ].
2. Run following command line in the install directory to uninstall the
BestSync service.
>BestSyncSvc /uninstall
3. In [Add or Remove Program] tool of the control panel, uninstall BestSync
2012 .
If even "Add/Remove Program panel" can not uninstall BestSync, how can I uninstall BestSync?
You can uninstall BestSync forcibly by deleting the following registry keys of the installer by RegEdit.exe. Please be careful when you delete the registry key, it is recommended that you export the key to a file before you delete it, so you can import the key if you find that you delete the wrong key.
Please stop BestSync Application, and stop "BestSync Service" by "Service" Manager (Run "services.msc"). Then follow the below steps to delete two installer keys of BestSync, after the two keys are deleted, "BestSync" will disappear from the "Add/Remove Program" list of the Control Panel.
