bestsync.us

HI There
The BestSync Service crashed with the following error.
From Event log Windows 2012 Server

Faulting application name: BestSyncSvc.exe, version: 9.1.1.4, time stamp: 0x540bc644
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000005
Fault offset: 0x0000000000060d3a
Faulting process id: 0x230
Faulting application start time: 0x01cfdb614abe69ed
Faulting application path: C:\Program Files\RiseFly\BestSync\BestSyncSvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1aeb52e9-535f-11e4-80eb-005056a70a50
Faulting package full name:
Faulting package-relative application ID:

Details
EventData

BestSyncSvc.exe
9.1.1.4
540bc644
ntdll.dll
6.3.9600.17114
53649e73
c0000005
0000000000060d3a
230
01cfdb614abe69ed
C:\Program Files\RiseFly\BestSync\BestSyncSvc.exe
C:\Windows\SYSTEM32\ntdll.dll
1aeb52e9-535f-11e4-80eb-005056a70a50

From Best Sync service log - after i restarted the service.

SVC:2014/10/14-17:58:01,Start task. SFTP Users\Fairfax\Bundle Labels ==> FTP:/FFXLabels
SVC:2014/10/14-17:58:01,Task is started by schedule. Every minutes: 3
SVC:2014/10/14-17:58:01,End of the task. -SFTP Users\Fairfax\Bundle Labels ==> FTP:/FFXLabels
APP:2014/10/14-20:51:15,***** BestSync start ****
OS Version:Windows Server 2012 Standard Edition, 64-bit (build 9200)
BestSync Version:English Version Ver9.1.1.4
APP:2014/10/14-20:51:15,BestSyncApp.exe
OS Version:Windows Server 2012 Standard Edition, 64-bit (build 9200)
BestSync Version:Ver9.1.1.4
SVC:2014/10/14-20:51:55,Load setting file [C:\ProgramData\RiseFly\BestSync 2014\service.xfsf] is successfully.

Could you please advise if there is an issue with this version as it runs mission critical transfers.

thanks

Brett

Please try BestSync 2015 (version 10.0.0.3 beta, at the download page) to see if the problem has been resolved.