Event 1000 Application Error

[BrettAPN]

HI There
The BestSync Service crashed with the following error.
From Event log Windows 2012 Server

Faulting application name: BestSyncSvc.exe, version: 9.1.1.4, time stamp: 0x540bc644
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000005
Fault offset: 0x0000000000060d3a
Faulting process id: 0x230
Faulting application start time: 0x01cfdb614abe69ed
Faulting application path: C:\Program Files\RiseFly\BestSync\BestSyncSvc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1aeb52e9-535f-11e4-80eb-005056a70a50
Faulting package full name:
Faulting package-relative application ID:

Details
EventData

BestSyncSvc.exe
9.1.1.4
540bc644
ntdll.dll
6.3.9600.17114
53649e73
c0000005
0000000000060d3a
230
01cfdb614abe69ed
C:\Program Files\RiseFly\BestSync\BestSyncSvc.exe
C:\Windows\SYSTEM32\ntdll.dll
1aeb52e9-535f-11e4-80eb-005056a70a50

From Best Sync service log - after i restarted the service.

SVC:2014/10/14-17:58:01,Start task. SFTP Users\Fairfax\Bundle Labels ==> FTP:/FFXLabels
SVC:2014/10/14-17:58:01,Task is started by schedule. Every minutes: 3
SVC:2014/10/14-17:58:01,End of the task. -SFTP Users\Fairfax\Bundle Labels ==> FTP:/FFXLabels
APP:2014/10/14-20:51:15,***** BestSync start ****
OS Version:Windows Server 2012 Standard Edition, 64-bit (build 9200)
BestSync Version:English Version Ver9.1.1.4
APP:2014/10/14-20:51:15,BestSyncApp.exe
OS Version:Windows Server 2012 Standard Edition, 64-bit (build 9200)
BestSync Version:Ver9.1.1.4
SVC:2014/10/14-20:51:55,Load setting file [C:\ProgramData\RiseFly\BestSync 2014\service.xfsf] is successfully.

Could you please advise if there is an issue with this version as it runs mission critical transfers.

thanks

Brett

[RiseFly]

Please try BestSync 2015 (version 10.0.0.3 beta, at the download page) to see if the problem has been resolved.