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Upgrade questions

Posted: Tue Jun 10, 2014 6:05 pm
by tjblow
I am on Bestsync version 9.0.3.3 and 9.0.4.6 and would like to upgrade to the current version of 9.0.6.2
1) Any license restrictions in doing this upgrade?
2) Is the upgrade disruptive? Do I need a maintenance window to apply it?
3) Will all my current tasks be saved?
4) What steps do I need to a rollback if new version causes problems?
5) Is there a way to backup the Bestsync files with task information, or a way to copy the files out to text format?

Thanks in advance...

Re: Upgrade questions

Posted: Tue Jun 10, 2014 10:37 pm
by RiseFly
Here are the answers of your questions:
1) Any license restrictions in doing this upgrade?
>No any limit on the same mayor version 9.X.XX.

2) Is the upgrade disruptive? Do I need a maintenance window to apply it?
>Just install the new download installer, no any other action is needed.

3) Will all my current tasks be saved?
>Yes.
4) What steps do I need to a rollback if new version causes problems?
>If you need to do a rollback to old version, please backup the old project settings before install the new version, because the format of the setting files may be changed.

5) Is there a way to backup the Bestsync files with task information, or a way to copy the files out to text format?
>Do you want to backup the setting files of BestSync?
The setting files of BestSync is already in the XML format, it is in the text format.

Re: Upgrade questions

Posted: Wed Jun 11, 2014 5:38 pm
by tjblow
Thanks for the information. Yet it spawned a couple of other questions.
I think I found the xml file you were referring to: service.xfsf With all the task settings.
And you also spoke about backing up configuration files? Where would they be located and/or named?

Re: Upgrade questions

Posted: Thu Jun 12, 2014 12:31 pm
by RiseFly
The location of the setting files are described here:
http://www.risefly.com/help/logfile.htm