bestsync.us

We have set 2 Jobs to run as a service based on a hourly schedule. However they do not appear to run.

Regards

Matt

I am having the same issue.

I am using 7.0.2.4 (The newest version) Best Sync 2012 on a Windows 2008 server. I can run the job manually and it works and does what it needs to do but when I Run as a Service it never runs.

Let me know what you would suggest and if you would like me to email in my logs.

Please access the following q&a page about run a task as a window service.
http://www.risefly.com/fseqna.htm

I have looked at this and have done this already. It shows Best Sync "Running as a service" but and it continues to run as a service until I stop it and nothing is ever synced.

If you would like to remotely connect to my server and verify all the settings, that can be arranged. I made a user account on the NAS device that I am connecting to just to make sure that wasn't the issue. Here is a sample of my log file

OS Version:Windows Server 2008 Standard Edition, 32-bit Service Pack 2 (build 6002)
BestSync Version:Ver7.0.2.4
SVC:2012/02/13-13:19:40,Reload Setting File.
SVC:2012/02/13-13:19:40,Load setting file [C:\ProgramData\RiseFly\BestSync 2012\service.fsf] is successfully.
SVC:2012/02/13-14:00:24,Create VSS Successfully--[F:\Company Files\].
SVC:2012/02/13-14:00:24,Start task:F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/13-14:00:24,Start task by schedule. Every hours:0X00FFFFFF:00
SVC:2012/02/15-11:59:45,Task Result: F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\ (Success=0, Failed=0)
SVC:2012/02/15-11:59:45,End Task -F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:00:20,Create VSS Successfully--[F:\Company Files\].
SVC:2012/02/15-12:00:20,Start task:F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:00:20,Start task by schedule. Every hours:0X00FFFFFF:00
SVC:2012/02/15-12:03:01,Task Result: F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\ (Success=0, Failed=0)
SVC:2012/02/15-12:03:01,End Task -F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:03:21,Create VSS Successfully--[F:\Company Files\].
SVC:2012/02/15-12:03:21,Start task:F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:03:21,Start task by schedule. Every hours:0X00FFFFFF:00
SVC:2012/02/15-12:03:46,Stopping Service.
SVC:2012/02/15-12:03:48,Task Result: F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\ (Success=0, Failed=0)
SVC:2012/02/15-12:03:48,End Task -F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:03:49,Service Stopped.
SVC:2012/02/15-12:03:49,Service stopped
SVC:2012/02/15-12:03:49,Service started.
SVC:2012/02/15-12:03:49,***** BestSync Service start ****
OS Version:Windows Server 2008 Standard Edition, 32-bit Service Pack 2 (build 6002)
BestSync Version:Ver7.0.2.4
SVC:2012/02/15-12:03:49,Reload Setting File.
SVC:2012/02/15-12:03:49,Load setting file [C:\ProgramData\RiseFly\BestSync 2012\service.fsf] is successfully.
SVC:2012/02/15-12:06:06,Stopping Service.
SVC:2012/02/15-12:06:09,Service Stopped.
SVC:2012/02/15-12:06:09,Service stopped
APP:2012/02/15-11:59:19,***** BestSync start ****
OS Version:Windows Server 2008 Standard Edition, 32-bit Service Pack 2 (build 6002)
BestSync Version:English Version Ver7.0.2.4
SVC:2012/02/15-12:06:13,Service started.
SVC:2012/02/15-12:06:13,***** BestSync Service start ****
OS Version:Windows Server 2008 Standard Edition, 32-bit Service Pack 2 (build 6002)
BestSync Version:Ver7.0.2.4
SVC:2012/02/15-12:06:13,Reload Setting File.
SVC:2012/02/15-12:06:13,Load setting file [C:\ProgramData\RiseFly\BestSync 2012\service.fsf] is successfully.
SVC:2012/02/15-12:06:41,Create VSS Successfully--[F:\Company Files\].
SVC:2012/02/15-12:06:41,Start task:F:\Company Files\ ==> \\10.0.0.25\Storage\ITDept\New QuickBooks Backup\
SVC:2012/02/15-12:06:41,Start task by schedule. Every hours:0X00FFFFFF:00
APP:2012/02/15-12:21:47,***** BestSync start ****
OS Version:Windows Server 2008 Standard Edition, 32-bit Service Pack 2 (build 6002)
BestSync Version:English Version Ver7.0.2.4

Have you setup a login account for the network drive and the impersonal account for the local pc that are necessary for a task running as a Windows service?
I have see the log, the task is started correctly, but it can not sync any file.