Bestsync crashes

[wpklerk]

On one of my PC's Bestsync crashes since yesterday.
When I start Bestsync, after one or two seconds (when Bestsync checks for updates) the programm crashes and is closed by Windows (8.1).
Please help to repair it!

Windows log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-09T18:41:12.000000000Z" />
<EventRecordID>19434</EventRecordID>
<Channel>Application</Channel>
<Computer>KLERKDESKTOP</Computer>
<Security />
</System>
- <EventData>
<Data>BestSyncApp.exe</Data>
<Data>9.0.4.6</Data>
<Data>52cd5aa7</Data>
<Data>BestSyncApp.exe</Data>
<Data>9.0.4.6</Data>
<Data>52cd5aa7</Data>
<Data>c0000005</Data>
<Data>00309e1a</Data>
<Data>cb8</Data>
<Data>01cf0d6a5dbf4d66</Data>
<Data>C:\Program Files\RiseFly\BestSync\BestSyncApp.exe</Data>
<Data>C:\Program Files\RiseFly\BestSync\BestSyncApp.exe</Data>
<Data>9c50cfc7-795d-11e3-afc9-8af563474024</Data>
<Data />
<Data />
</EventData>

[wpklerk]

I deleted the .fsl .fsn and .rsm files and now Bestsync doesn't crash anymore.
Strange, but I 'm happy

[fbuff]

hello,

Exactly the same problem for me 9.0.4.5 on windows 8.1 and crash when i launch bestsync.
Where are the files you're talking about ?

[RiseFly]

You can find these files by the "File"/"Save as" menu, the path of the files will be shown in the "Save as" dialog box.

[kristalharri]

I conquer..I have resolved it...Now it's working really very well...before that I'm just fed up of trying again and again..