Search found 70 matches
- Tue Jul 16, 2019 2:02 pm
- Forum: BestSync Support Forum
- Topic: Drive is not ready
- Replies: 3
- Views: 10444
Drive is not ready
Created a new task, was from a remote SFTP location to a local NAS location. Getting a message that the drive is not ready. I have entered the userid and password in the NAS prompt. Was able to get files to transfer right after I created job and ran it manually with preview. Does not work automatica...
- Thu Feb 01, 2018 6:00 pm
- Forum: BestSync Support Forum
- Topic: License Not Activated
- Replies: 5
- Views: 13664
Re: License Not Activated
Disabled Symantec endpoint protection and was able to activate license. Thanks for the suggestion.
- Thu Feb 01, 2018 4:59 pm
- Forum: BestSync Support Forum
- Topic: Intermediate file option corrupts output file
- Replies: 4
- Views: 11927
Re: Intermediate file option corrupts output file
This only started to happen when we upgraded to version 2018. This is an SFTP process that transfers the files. When we turn off the intermediate file option the file transfers ok. With this option selected the file comes over corrupted. This has now happened on TWO SFTP processes.
- Wed Jan 31, 2018 2:37 pm
- Forum: BestSync Support Forum
- Topic: License Not Activated
- Replies: 5
- Views: 13664
Re: License Not Activated
REALLY NEED an Answer to this issue. The license says it is only good for 7 days with out activation. Don't need bestsync to stop working have production files being utilized for it. PLEASE RESPOND.
- Wed Jan 31, 2018 2:33 pm
- Forum: BestSync Support Forum
- Topic: Intermediate file option corrupts output file
- Replies: 4
- Views: 11927
Re: Intermediate file option corrupts output file
The source is a unix server, and the destination is a windows 2008 server.
- Tue Jan 30, 2018 10:41 pm
- Forum: BestSync Support Forum
- Topic: Intermediate file option corrupts output file
- Replies: 4
- Views: 11927
Intermediate file option corrupts output file
Using the latest version of Bestsync. We have a task that when the intermediate file copy option is selected the output file is corrupted. This is a large file that takes a couple of minutes to transfer. What do you need to further investigate this issue.
- Tue Jan 30, 2018 3:31 pm
- Forum: BestSync Support Forum
- Topic: License Not Activated
- Replies: 5
- Views: 13664
Re: License Not Activated
Running as administrator, When I click activate by web I get a popup window that displays looks like html code. Close window by clicking on X and it still does not activate the license. Can't paste the picture of the window being displayed. Plus this is a windows 2008 server that I am running bestsy...
- Mon Jan 29, 2018 4:48 pm
- Forum: BestSync Support Forum
- Topic: License Not Activated
- Replies: 5
- Views: 13664
License Not Activated
Installed new license key and when viewing license it says not Activated. Went through the process to activate via web. How do I activate my license?
Tried to activate via mail also.
Tried to activate via mail also.
- Fri Nov 10, 2017 5:24 pm
- Forum: BestSync Support Forum
- Topic: Has not synchronized yet
- Replies: 10
- Views: 21646
Re: Has not synchronized yet
This is still an issue. Let me review here what I am seeing. The status stays at Has not synchronized yet, the file does not transfer automatically. Does not process file when Start button is pressed. Only processes and transfers file when using Preview. File successfully transfers and I get the dat...
- Wed Nov 08, 2017 2:59 pm
- Forum: BestSync Support Forum
- Topic: Has not synchronized yet
- Replies: 10
- Views: 21646
Re: Has not synchronized yet
I added the local user and it still has a status of has not synchronized yet? Sent a new email with the exported task file attached.