Search found 1071 matches

by RiseFly
Fri Aug 12, 2022 1:50 am
Forum: BestSync Support Forum
Topic: Duplicates with Google Drive
Replies: 1
Views: 430

Re: Duplicates with Google Drive

This may be a problem of BestSync old version. Please install the newest version of BestSync 2022. And in BestSync 2022, we have added a hidden command to remove duplicated files in Google Drive. Please follow the below steps to let BestSync remove duplicated files. 1. Double click on the task to st...
by RiseFly
Fri Mar 18, 2022 1:35 pm
Forum: BestSync Support Forum
Topic: How to repair the auto start settings?
Replies: 0
Views: 627

How to repair the auto start settings?

We have written a document about how to repair the auto-start settings of BestSync.
Here is the link to the document.
https://bestsync.us/Repair-AutoStart.pdf
http://www.risefly.com/Repair-AutoStart.pdf
by RiseFly
Fri Feb 18, 2022 2:50 pm
Forum: BestSync Support Forum
Topic: Using BestSync with multiple users
Replies: 3
Views: 780

Re: Using BestSync with multiple users

The two messages point to two different stages of the same task.
That does not mean that the task was started twice.
by RiseFly
Thu Feb 17, 2022 2:08 pm
Forum: BestSync Support Forum
Topic: Using BestSync with multiple users
Replies: 3
Views: 780

Re: Using BestSync with multiple users

If the task is set to run as Windows Service in the schedule settings, then all the users can see the task settings.
So you can just set the tasks to run as Windows Service, then any os the users can manage the settings.
by RiseFly
Fri Feb 11, 2022 7:38 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 1223

Re: Testing mail settings, not sending a mail, missing authentication?!

Here is the test log in the Windows Server 2012: SMTP Connecting. <220 WIN-SERVER2012 Microsoft ESMTP MAIL Service, Version: 8.5.9600.16384 ready at Thu, 10 Feb 2022 23:32:10 -0800 >EHLO WIN-SERVER2012 <250-WIN-SERVER2012 Hello [192.168.56.108] 250-AUTH NTLM 250-TURN 250-SIZE 2097152 250-ETRN 250-PI...
by RiseFly
Fri Feb 11, 2022 7:37 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 1223

Re: Testing mail settings, not sending a mail, missing authentication?!

From the log message, I can see that you have not enabled the "Integrated Windows Authentication" option in the "Authentication" settings of the "properties" setting of the SMTP server. We have installed a Windows Server 2012 server and Tested the Email function of Best...
by RiseFly
Sun Feb 06, 2022 7:52 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 1223

Re: Testing mail settings, not sending a mail, missing authentication?!

We have tested on our Windows Server 2019, BestSync worked fine.
Could you please tell me the version of you windows server, or is it possible that you create a test account for us to debug this problem?
You can send the test account to risefly@risefly.com.
by RiseFly
Mon Jan 31, 2022 10:02 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 1223

Re: Testing mail settings, not sending a mail, missing authentication?!

We have released BestSync 2022 Version 17.0.0.5.
The new version supported NTLM authentication when it sends emails through IIS's SMTP service.
Please try the new version to see if it resolved the problem.
I'm sorry that we only implement new features on the newest version.
by RiseFly
Tue Jan 25, 2022 11:59 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 1223

Re: Testing mail settings, not sending a mail, missing authentication?!

The cause of the problem is that BestSync does not support NTLM authentication now.
Please give us one or two weeks to impliment the function.
by RiseFly
Tue Dec 28, 2021 12:23 pm
Forum: BestSync Support Forum
Topic: Service account access rights for Best Sync
Replies: 1
Views: 527

Re: Service account access rights for Best Sync

If the local account has the privilege to access the network shared folder, then you can use the account in the "Impersonate a local user when run as a windows service" setting.