bestsync.us

Hi,

The BestSync app keeps crashing when trying to ftp a simple job.

Example
c:\folder1\pica.jpg
c:\Folder2\picb.jpg
to
ftp\image\pica_1.jpg , picb_1.jpg

(seperate source folders with rename _1 of file to single folder on ftp)



Problem signature:
Problem Event Name: APPCRASH
Application Name: BestSyncApp.exe
Application Version: 9.0.6.2
Application Timestamp: 5348d7c8
Fault Module Name: StackHash_af73
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1043
Additional Information 1: af73
Additional Information 2: af730fa28451f686e1d65c32ecb1039c
Additional Information 3: bb16
Additional Information 4: bb16cc8738b28d0487ae756f194b3ac8


What to do??

Please try BestSync 2015 (beta, at the download page) to see if the problem is resolved.

Hello,

I have Tried BestSync 2015 Beta.

BestSyncApp.exe
10.0.0.2
543b7d2a
ntdll.dll
6.1.7601.17725
4ec4aa8e
c0000374
00000000000c40f2
f5c
01cfe7b6426b8131
C:\Program Files\BestSync\BestSyncApp.exe
C:\Windows\SYSTEM32\ntdll.dll
1b1b6892-53ae-11e4-bfa1-0050569f000e


Same result Imediate Crash.!!

Could you please export the task setting to a file, then send the file to risefly(a)risefly.com? So that we can debug the problem.
I promise that we will not download or delete any existing files. You can change the password later.

Please try BestSync 2015 (version 10 at the download page) to see if the problem has been resolved.

That is very helpful! Thank you!