Best Sync 8.0.6.3 keeps crashing on startup

[itsbigfatned]

Hello,
registered a few months back and all has been fine BUT whilst BestSync was syncing FTP it crashed.
No big problem just restarted.
It then crashed on startup.

I then tried starting from the commandline with /nostartup but still crashed after apx 30 seconds.

Win7 reports the following but I have no idea about the information.
I then tried reinstalling to see if that solved it but alas no.

Any help please would be much appreciated.
Kind regards Simon


Problem signature:
Problem Event Name: APPCRASH
Application Name: BestSyncApp.exe
Application Version: 8.0.6.3
Application Timestamp: 51dd629d
Fault Module Name: BestSyncApp.exe
Fault Module Version: 8.0.6.3
Fault Module Timestamp: 51dd629d
Exception Code: c0000005
Exception Offset: 00000000000280b2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 4cf7
Additional Information 2: 4cf786587acfafb6cbdfd3bd1cb4cabf
Additional Information 3: 7606
Additional Information 4: 7606fc857cdd6260a07da4591444273f

[itsbigfatned]

I think I have solved my problem.
Backed up the directory.

I then UNinstalled
Then reinstalled.
I have a feeling I might have had the 64bit version installed and I might have overwritten with the 32 version.

Whether that should make a difference or not I don't know but since uninstalling and reinstalling all seems good.

[RiseFly]

Thank you for the error report, but the data position does not give us the hint to resolve the problem.
Glad to here the problem disappeared.