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Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Fri Jul 20, 2012 3:59 pm
by denovo
Hi,

After we started using BestSync 7.3.0.1 all our synchronization tasks using Amazon S3 bucket as a target starting working.
BestSync synchronized thousand of files.
One file, though, always failed with the following log:

BestSync 2012,English Version Ver7.3.0.1
Friday, July 20, 2012 04:00:30 [==>Success:0 Failed:1 Completed Size:0]

\\nas1\public\Backups\Database\DBServer-Win2008\MSSQL\ ==> /denovosoftwarebackups/Database Backups/MSSQL/
Action,File,Time,Size,Result
1==>2,\Full\IM\IM_backup_2012_07_13_030001_3805359.bak, 7/13/2012 07:57:32,6587244032,Error write file.(The connection with the server was terminated abnormally)
Success,0
Failed,1
Completed Size,0

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Mon Jul 23, 2012 1:12 pm
by RiseFly
Hello,
The current version of BestSync can not upload files that are larger than 4 GB to Amazon S3.
But we will soon implement this feature, please wait for about 2 weeks.

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Mon Jul 23, 2012 1:16 pm
by denovo
Thanks, I'll be waiting...

David

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Mon Jul 23, 2012 1:21 pm
by RiseFly
Upload file larger than 4 GB need to implement the multiple-part upload feature.
This feature can upload large file in multiple-parts concurrently by multiple threads.
Thank you.

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Wed Aug 29, 2012 7:33 pm
by denovo
Help!!!
I didn't notice during some time, but when the file to be uploaded is too big for the current engine in BestSync, it reports an error in the log (Failed: Incorrect function).
Once it happens, BestSync stops synchronizing the folders.

While we wait for the new feature, could you isolate that exception, ignore it, and continue with the next file?

David

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Sun Sep 02, 2012 3:33 pm
by RiseFly
Sorry for the delay of multiple-parts upload implementation, because we are implementing the MD5 verification feature after uploading a file also. At the current stage, you can exclude the huge file by in the preview window, BestSync will remember the exclusion into the "Exclude/include" setting.
We are now debug the beta version, you will not wait too long for the new feature.

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Wed Sep 05, 2012 12:57 pm
by denovo
Thanks.
The file itself can not be excluded because the name is generated by MSSQL each time it creates the backup.
I'll continue uploading it manually using Amazon S3 interface until the new version is released.

David

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Mon Sep 10, 2012 3:10 pm
by RiseFly
Please try BestSync 2013 Beta to see if it meets your needs:
32Bit version:
http://www.risefly.com/2013/BestSyncSetup.msi
64Bit version:
http://www.risefly.com/2013/BestSyncSetupX64.msi
Thank you!

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Wed Sep 12, 2012 8:26 pm
by denovo
Thanks, I tested the 64-bit version and it worked flawlessly, sending 3 files bigger than 5 GB simultaneously to Amazon S3.
I downloaded one of them and compared to the original. Perfect.

David

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Posted: Thu Sep 13, 2012 1:37 pm
by denovo
Hi,

The first day BestSync 2013 Beta worked flawlessly, synchronizing between directories and to Amazon S3 buckets.
But, after sometime, the BestSync service stopped and all synchronization tasks also stopped.
Now I repaired the installation and everything is working again, but something is making it fail.

David