Page 1 of 2

BestSync seems to have problems with Umlauts

Posted: Tue Jun 07, 2011 5:56 pm
by escamoteur
Hi,

I have problems with two Outlook Folders "Gelöschte Objekte" and "Entwürfe" it seems that the problems are the ö and ü although the Folders of the sever have the same name.

I use UTF-8 as code page. I attach my task profile
Best
Tom

Connected to the SFTP server.
Begin to detect functions of FTP server.
Get file list of [/is/htdocs/wp1105184_X0CW9HFB94/outlook/].
/is/htdocs/wp1105184_X0CW9HFB94/outlook/tmpmdmt.htm
Server Time Bias is 0 (0) minutes.
End detect server functions.
[1]Connected to the SFTP server.
[2]Connected to the SFTP server.
[3]Connected to the SFTP server.
[4]Connected to the SFTP server.
[1]BestSyncLog:
[1] OpenDir:
[1] DllDate: Apr 3 2011
[1] UnlockPrefix: wffjgxSSH
[1] Username: FINN:escamoteur
[1] Architecture: Little Endian; 32-bit
[1] Language: Visual C++ 9.0
[1] SshVersion: SSH-2.0-OpenSSH_5.1p1 Debian-5
[1] SftpVersion: 3
[1] path: /is/htdocs/wp1105184_X0CW9HFB94/outlook/@DefStore/@Messages/@Deleled@Gelöschte Objekte
[1] Sent FXP_OPENDIR
[1] StatusResponse:
[1] Request: FXP_OPENDIR
[1] StatusCode: 2
[1] StatusMessage: No such file
[1] Failed.
[1]
[4]BestSyncLog:
[4] OpenDir:
[4] DllDate: Apr 3 2011
[4] UnlockPrefix: wffjgxSSH
[4] Username: FINN:escamoteur
[4] Architecture: Little Endian; 32-bit
[4] Language: Visual C++ 9.0
[4] SshVersion: SSH-2.0-OpenSSH_5.1p1 Debian-5
[4] SftpVersion: 3
[4] path: /is/htdocs/wp1105184_X0CW9HFB94/outlook/@DefStore/@Messages/@Draft@Entwürfe
[4] Sent FXP_OPENDIR
[4] StatusResponse:
[4] Request: FXP_OPENDIR
[4] StatusCode: 2
[4] StatusMessage: No such file
[4] Failed.
[4]
[5]Connected to the SFTP server.

Re: BestSync seems to have problems with Umlauts

Posted: Fri Jun 10, 2011 2:35 pm
by RiseFly
We have tested synchronizing file names with Umlauts with Windows IIS server, the result is OK.
Please check if your server support UTF-8.

Re: BestSync seems to have problems with Umlauts

Posted: Fri Jun 10, 2011 3:48 pm
by escamoteur
I should. But it seems only a problem with Umlauts in Folders, not in Files.

Best
Tom

Re: BestSync seems to have problems with Umlauts

Posted: Sat Jun 11, 2011 11:49 am
by alan9876
inensesty has spammed with hazardous links that go no where near to Piriform.

Click on those links at your peril.

Regards
Alan

Re: BestSync seems to have problems with Umlauts

Posted: Sun Jun 12, 2011 10:51 pm
by RiseFly
We have also tested folder names with Umlauts, the result is also OK.
The server is Windows Server 2008 with IIS Server 7.0.

Re: BestSync seems to have problems with Umlauts

Posted: Tue Jun 14, 2011 7:54 am
by escamoteur
Have you tested it with Apachee severs?

The strange thing is, I can create Folders with Umlauts with FireFTP without any Problems.

Best
Tom

Re: BestSync seems to have problems with Umlauts

Posted: Tue Jun 14, 2011 10:27 pm
by RiseFly
Please wait one more days, we'll build a beta version that modified the codepage processing and send you the link.
Please check on the beta version to see if the problem can be resolved.

Re: BestSync seems to have problems with Umlauts

Posted: Wed Jun 15, 2011 9:28 am
by escamoteur
Perhaps, this ovservation might help you further.

When looking at the preview it looks like, that the Problem with the Umlauts occurs already when acessing Outlook.

Re: BestSync seems to have problems with Umlauts

Posted: Wed Jun 15, 2011 12:46 pm
by RiseFly
We have just released the new ver 6.0.15, please try the new version.
We have tested synchronizing Outlook with SFTP folder, the result is also OK. Please refer to the graphics.

Re: BestSync seems to have problems with Umlauts

Posted: Wed Jun 22, 2011 10:07 am
by escamoteur
Now this is really strange. Every now and then I do a preview the Umlauts are ok, other times they again are displayed wrong like above.
If you want to send me a debug version that outputs a log, I'm happy to help you.
Best
Tom