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Re: Runtime Error

Posted: Wed Mar 09, 2011 2:14 am
by eafranca
Hi, I have the same problem, since the 2010 version :evil: . Runtime error... :evil: :evil: I'm under Win 7 64 bits, and installed Visual C++ 2008 and 2010 64 bits. And Runtime error... :evil: :evil: :evil: . I am running the 2009 version, no problems. What is happening? :?:

Re: Runtime Error

Posted: Mon Mar 14, 2011 12:35 pm
by RiseFly
Sorry for replying you late, but we really do not what caused the problem.
We have tested on the new installed Windows 7 64Bit, but can not recreate the problem.
The difference between between BestSync 2010 and 2009 is 2010 add itself to the exception list of Windows Firewall by the firewall Interface. BestSync 2010 Ver 6.1.05 has removed this feature, please dowload from our website and try it.

Re: Runtime Error

Posted: Tue May 10, 2011 4:10 pm
by luambo
Hello

I have the same installation problem.
I tried in Windows Server 2003 and also in XP Pro. In both i get the same runtime error when trying to launch application.

I already installed Visual c++ 2008 on both pcs. And still get same message.

Could it be some kind of incompatibility update of windows?

Appreciate any help

Re: Runtime Error

Posted: Wed May 11, 2011 7:40 am
by RiseFly
If the OS language is not English, please search Microsoft VC++ 2008 SP1 Redistributables of your language, and install it. Then try if the problem disapperas.

Re: Runtime Error

Posted: Sun May 22, 2011 8:21 am
by RiseFly
We have just released the new version 6.2.11 at our website, the new version fixed a bug that may cause exception error at the startup, and other improvements. Please confirm on the new version to see if the problem has been resolved.