Longname file sync to FTP server got stuck
Posted: Fri Nov 07, 2014 5:02 am
Hello Support,
This happened for a couple of time, the following file is generated during the Bestsync sync local disk with FTP server:
_BS8_AIHxxxxxx.BS_.txt (see the attached picture) size about 1KB. It got stuck during the transition; this job is pending there with the status syncing.....And cause the problem with the FTP server.
My question is: Why Bestsync generate this kind of file, how to fix the problem. version v9.1.1.1[attachment=0]longfilename.png[/attachment]
Regards & Thanks
Sherry
This happened for a couple of time, the following file is generated during the Bestsync sync local disk with FTP server:
_BS8_AIHxxxxxx.BS_.txt (see the attached picture) size about 1KB. It got stuck during the transition; this job is pending there with the status syncing.....And cause the problem with the FTP server.
My question is: Why Bestsync generate this kind of file, how to fix the problem. version v9.1.1.1[attachment=0]longfilename.png[/attachment]
Regards & Thanks
Sherry