Keeps downgrading to the free license every couple of months?
Keeps downgrading to the free license every couple of months?
Hi we use BestSync across multiple PC's usually with a premium license but we have one pc that keeps downgrading to the free license every couple of months. I'm just wondering if you have ever seen this issue before or if it might be hardware related?
Re: Keeps downgrading to the free license every couple of months?
The problem may be caused by Windows update and antivirus software. Please try following steps to see if the problem can be resolved.
(1)Exit BestSync Application.
(2)Stop antivirus software.
(3)Start BestSync Application by "Run as administrator" context menu of the BestSync desktop icon.
(4)Activate the license again.
(1)Exit BestSync Application.
(2)Stop antivirus software.
(3)Start BestSync Application by "Run as administrator" context menu of the BestSync desktop icon.
(4)Activate the license again.