Activation License Issues

Welcome to BestSync Support Forum!
If you have any questions, comments, concerns, suggestion, please summit here, we'll try to reply you in short time.
Thank you!
Post Reply
milaneznando
Posts: 2
Joined: Mon Sep 24, 2018 7:17 pm

Activation License Issues

Post by milaneznando »

Hi,

I'm having issues trying to activate my computer.

Actuall I have one ultimate license for two computers and only one computer it's licensed.
In my second computer, when I try to activate (be it for e-mail or even by web) an message returns saying the following: "This is an upgrade license of [***Comercial] to [**Ilimited]. You may provide the [***Comercial] license first".

When I bought my bestsync license, I don't remind to have this "Comercial" license, only the ultimate...

What should I do?
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Activation License Issues

Post by RiseFly »

Please contact risefly@risefly.com by the email address that you used to order the license code.
We can give you a full license code that need not the old license.
milaneznando
Posts: 2
Joined: Mon Sep 24, 2018 7:17 pm

Re: Activation License Issues

Post by milaneznando »

I would like to thank the risefly support team.

I have send a e-mail yesterday and today I already got the response.

The RiseFly support team has sent me a new license.

This topic can be closed.
Post Reply