SFTP Error

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tjblow
Posts: 70
Joined: Fri Mar 28, 2014 5:31 pm

SFTP Error

Post by tjblow »

SFTP fails with following result:
SFTP Error: RenameFile: oldFilename: /cygdrive/d/hallmark/BatchJobs/ShipToStoreExportFile/_BS8_AZN7VIDQZ3HQC_026ACF_01_00_MD5_6ED39295EF77B75A9FF7FAB276E68504_KMZFGRLYOBXXE5BOPBWWY.BS_.xml newFilename: /cygdrive/d/hallmark/BatchJobs/ShipT
BUT failure only occurs on scheduled execution, when running via Preview it is successful
Log file excerpt
Scheduled
SVC:2014/09/12-06:09:02,Start task by scheduler: FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-06:09:17,Start task. FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-06:09:18,Task is started by schedule. Every minutes: 90
SVC:2014/09/12-06:09:34,Retry synchronization.-FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-06:09:38,Start task. Y:\FIXES\XML files =>SW84:D:\pod
SVC:2014/09/12-06:09:43,Retry synchronization.-FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-06:09:43,End of the task. -FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-06:09:44,Task Result: FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile (Success=0, Failed=1)
SVC:2014/09/12-06:09:44,End Task -FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile

Run VIA Preview
APP:2014/09/12-09:11:05,Task Result: FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile (Success=1, Failed=0)
APP:2014/09/12-09:11:05,End Task -FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-09:11:09,Start task by scheduler: FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-09:11:24,Start task. FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-09:11:25,Task is started by schedule. Every minutes: 90
SVC:2014/09/12-09:11:25,End of the task. -FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile
SVC:2014/09/12-09:11:25,Task Result: FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile (Success=0, Failed=0)
SVC:2014/09/12-09:11:25,End Task -FTPXFER\Dealer_Referral_Prod\Mappoint ==> SFTP:ShipToStoreExportFile

Version using:
BestSync 2014
English Version Ver9.1.1.2(64Bit)
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: SFTP Error

Post by RiseFly »

If "FTPXFER\Dealer_Referral_Prod\Mappoint" is a network shared folder and run as service.
Please setup the log in accounts as the following page to resolve the problem:
http://www.risefly.com/fseqna.htm#SyncNetDriveAsSvc
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