Rackspace Support Broken?

Welcome to BestSync Support Forum!
If you have any questions, comments, concerns, suggestion, please summit here, we'll try to reply you in short time.
Thank you!
Post Reply
steamdesk
Posts: 3
Joined: Thu Mar 27, 2014 12:37 pm

Rackspace Support Broken?

Post by steamdesk »

Hi

We are trying to sync with a Rackspace Cloudfiles account, UK based (LON), and we always get the error message:

>POST /v2.0/tokens
<200 OK
Have not get the authentication token and service url.

Is this something you have seen before? Can the problem be fixed? Many thanks.
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Rackspace Support Broken?

Post by RiseFly »

BestSync supports Rackspaces now.
It it possible that you have not setup "Username" and "Password" correctly?
Or please check if you are using the latest version of BestSync (Ver 9.0.5.9 later).
steamdesk
Posts: 3
Joined: Thu Mar 27, 2014 12:37 pm

Re: Rackspace Support Broken?

Post by steamdesk »

Yes, the username and password are correct - if I use incorrect details I get a message stating that my details are not recognised. Also we are definitely using the latest version, 9.0.5.9 - we still get that error message however.
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Rackspace Support Broken?

Post by RiseFly »

We have just released BestSync 2014 version 9.0.6.1, the new version has supported more regions of Rackspace Cloud Files, and fixed some bugs when synchronize with Rackspace cloud files.
steamdesk
Posts: 3
Joined: Thu Mar 27, 2014 12:37 pm

Re: Rackspace Support Broken?

Post by steamdesk »

Thanks, trying it out now!
Post Reply