Uploading a 6.3 GB file to Amazon S3 always fail

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denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Hi,

After we started using BestSync 7.3.0.1 all our synchronization tasks using Amazon S3 bucket as a target starting working.
BestSync synchronized thousand of files.
One file, though, always failed with the following log:

BestSync 2012,English Version Ver7.3.0.1
Friday, July 20, 2012 04:00:30 [==>Success:0 Failed:1 Completed Size:0]

\\nas1\public\Backups\Database\DBServer-Win2008\MSSQL\ ==> /denovosoftwarebackups/Database Backups/MSSQL/
Action,File,Time,Size,Result
1==>2,\Full\IM\IM_backup_2012_07_13_030001_3805359.bak, 7/13/2012 07:57:32,6587244032,Error write file.(The connection with the server was terminated abnormally)
Success,0
Failed,1
Completed Size,0
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by RiseFly »

Hello,
The current version of BestSync can not upload files that are larger than 4 GB to Amazon S3.
But we will soon implement this feature, please wait for about 2 weeks.
denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Thanks, I'll be waiting...

David
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by RiseFly »

Upload file larger than 4 GB need to implement the multiple-part upload feature.
This feature can upload large file in multiple-parts concurrently by multiple threads.
Thank you.
denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Help!!!
I didn't notice during some time, but when the file to be uploaded is too big for the current engine in BestSync, it reports an error in the log (Failed: Incorrect function).
Once it happens, BestSync stops synchronizing the folders.

While we wait for the new feature, could you isolate that exception, ignore it, and continue with the next file?

David
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by RiseFly »

Sorry for the delay of multiple-parts upload implementation, because we are implementing the MD5 verification feature after uploading a file also. At the current stage, you can exclude the huge file by in the preview window, BestSync will remember the exclusion into the "Exclude/include" setting.
We are now debug the beta version, you will not wait too long for the new feature.
denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Thanks.
The file itself can not be excluded because the name is generated by MSSQL each time it creates the backup.
I'll continue uploading it manually using Amazon S3 interface until the new version is released.

David
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by RiseFly »

Please try BestSync 2013 Beta to see if it meets your needs:
32Bit version:
http://www.risefly.com/2013/BestSyncSetup.msi
64Bit version:
http://www.risefly.com/2013/BestSyncSetupX64.msi
Thank you!
denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Thanks, I tested the 64-bit version and it worked flawlessly, sending 3 files bigger than 5 GB simultaneously to Amazon S3.
I downloaded one of them and compared to the original. Perfect.

David
denovo
Posts: 18
Joined: Fri Jul 13, 2012 3:10 pm

Re: Uploading a 6.3 GB file to Amazon S3 always fail

Post by denovo »

Hi,

The first day BestSync 2013 Beta worked flawlessly, synchronizing between directories and to Amazon S3 buckets.
But, after sometime, the BestSync service stopped and all synchronization tasks also stopped.
Now I repaired the installation and everything is working again, but something is making it fail.

David
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