BestSync seems to have problems with Umlauts

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escamoteur
Posts: 11
Joined: Tue May 31, 2011 9:25 pm

BestSync seems to have problems with Umlauts

Post by escamoteur »

Hi,

I have problems with two Outlook Folders "Gelöschte Objekte" and "Entwürfe" it seems that the problems are the ö and ü although the Folders of the sever have the same name.

I use UTF-8 as code page. I attach my task profile
Best
Tom

Connected to the SFTP server.
Begin to detect functions of FTP server.
Get file list of [/is/htdocs/wp1105184_X0CW9HFB94/outlook/].
/is/htdocs/wp1105184_X0CW9HFB94/outlook/tmpmdmt.htm
Server Time Bias is 0 (0) minutes.
End detect server functions.
[1]Connected to the SFTP server.
[2]Connected to the SFTP server.
[3]Connected to the SFTP server.
[4]Connected to the SFTP server.
[1]BestSyncLog:
[1] OpenDir:
[1] DllDate: Apr 3 2011
[1] UnlockPrefix: wffjgxSSH
[1] Username: FINN:escamoteur
[1] Architecture: Little Endian; 32-bit
[1] Language: Visual C++ 9.0
[1] SshVersion: SSH-2.0-OpenSSH_5.1p1 Debian-5
[1] SftpVersion: 3
[1] path: /is/htdocs/wp1105184_X0CW9HFB94/outlook/@DefStore/@Messages/@Deleled@Gelöschte Objekte
[1] Sent FXP_OPENDIR
[1] StatusResponse:
[1] Request: FXP_OPENDIR
[1] StatusCode: 2
[1] StatusMessage: No such file
[1] Failed.
[1]
[4]BestSyncLog:
[4] OpenDir:
[4] DllDate: Apr 3 2011
[4] UnlockPrefix: wffjgxSSH
[4] Username: FINN:escamoteur
[4] Architecture: Little Endian; 32-bit
[4] Language: Visual C++ 9.0
[4] SshVersion: SSH-2.0-OpenSSH_5.1p1 Debian-5
[4] SftpVersion: 3
[4] path: /is/htdocs/wp1105184_X0CW9HFB94/outlook/@DefStore/@Messages/@Draft@Entwürfe
[4] Sent FXP_OPENDIR
[4] StatusResponse:
[4] Request: FXP_OPENDIR
[4] StatusCode: 2
[4] StatusMessage: No such file
[4] Failed.
[4]
[5]Connected to the SFTP server.
Attachments
OutlookSync.zip
(597 Bytes) Downloaded 452 times
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync seems to have problems with Umlauts

Post by RiseFly »

We have tested synchronizing file names with Umlauts with Windows IIS server, the result is OK.
Please check if your server support UTF-8.
Attachments
umlaut_file_name.png
umlaut_file_name.png (21.52 KiB) Viewed 14433 times
escamoteur
Posts: 11
Joined: Tue May 31, 2011 9:25 pm

Re: BestSync seems to have problems with Umlauts

Post by escamoteur »

I should. But it seems only a problem with Umlauts in Folders, not in Files.

Best
Tom
alan9876
Posts: 24
Joined: Sat Apr 16, 2011 9:40 am

Re: BestSync seems to have problems with Umlauts

Post by alan9876 »

inensesty has spammed with hazardous links that go no where near to Piriform.

Click on those links at your peril.

Regards
Alan
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync seems to have problems with Umlauts

Post by RiseFly »

We have also tested folder names with Umlauts, the result is also OK.
The server is Windows Server 2008 with IIS Server 7.0.
escamoteur
Posts: 11
Joined: Tue May 31, 2011 9:25 pm

Re: BestSync seems to have problems with Umlauts

Post by escamoteur »

Have you tested it with Apachee severs?

The strange thing is, I can create Folders with Umlauts with FireFTP without any Problems.

Best
Tom
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync seems to have problems with Umlauts

Post by RiseFly »

Please wait one more days, we'll build a beta version that modified the codepage processing and send you the link.
Please check on the beta version to see if the problem can be resolved.
escamoteur
Posts: 11
Joined: Tue May 31, 2011 9:25 pm

Re: BestSync seems to have problems with Umlauts

Post by escamoteur »

Perhaps, this ovservation might help you further.

When looking at the preview it looks like, that the Problem with the Umlauts occurs already when acessing Outlook.
Attachments
BestSync-Umlaut.jpg
BestSync-Umlaut.jpg (134.96 KiB) Viewed 14390 times
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync seems to have problems with Umlauts

Post by RiseFly »

We have just released the new ver 6.0.15, please try the new version.
We have tested synchronizing Outlook with SFTP folder, the result is also OK. Please refer to the graphics.
Attachments
Synchronizing Outlook with SFTP folder with Umlauts characters
Synchronizing Outlook with SFTP folder with Umlauts characters
Mulauts.png (52.58 KiB) Viewed 14388 times
escamoteur
Posts: 11
Joined: Tue May 31, 2011 9:25 pm

Re: BestSync seems to have problems with Umlauts

Post by escamoteur »

Now this is really strange. Every now and then I do a preview the Umlauts are ok, other times they again are displayed wrong like above.
If you want to send me a debug version that outputs a log, I'm happy to help you.
Best
Tom
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