Can't Save Task Changes - Ultimate Edition

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serverteam
Posts: 5
Joined: Tue May 24, 2011 4:16 am

Can't Save Task Changes - Ultimate Edition

Postby serverteam » Tue May 24, 2011 4:24 am

We installed BestSync 2011 Ver 6.2.1.2. We created a task which has been working perfect. Now we need to modified some parameters. We selected Modify Task then we make the change but if we close BestSync and open it again the original is back. The changes are not saved.

We uninstall the BestSync but still the original task is back.

RiseFly
Site Admin
Posts: 958
Joined: Tue Nov 03, 2009 2:51 pm

Re: Can't Save Task Changes - Ultimate Edition

Postby RiseFly » Tue May 24, 2011 1:33 pm

We'll investigate this problem. As a temporary method, please select "File"/"Save" menu after change the task setting.

serverteam
Posts: 5
Joined: Tue May 24, 2011 4:16 am

Re: Can't Save Task Changes - Ultimate Edition

Postby serverteam » Tue May 24, 2011 9:13 pm

We select "File"/"Save" but it doesn't save the changes.

Thanks.

serverteam
Posts: 5
Joined: Tue May 24, 2011 4:16 am

Re: Can't Save Task Changes - Ultimate Edition

Postby serverteam » Wed May 25, 2011 10:33 pm

In addition If we create another task and save it when we open BestSync again the new task is not there.

We installed BestSync BestSync 2011 (Version 6.2.12) 64 Bits in Windows 2008 R2.

Thanks for your help.

RiseFly
Site Admin
Posts: 958
Joined: Tue Nov 03, 2009 2:51 pm

Re: Can't Save Task Changes - Ultimate Edition

Postby RiseFly » Thu May 26, 2011 7:26 am

Is it possible that you have not the privilege to access the setting folder?
Please try to save to a folder that you have the access privilege.


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