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service.log purging

Posted: Wed Jan 22, 2020 12:22 am
by gracelim
hi,

i notice the service.log is being purge periodically. is there a way for it keep the logs longer?

bestsync is installed on a 24x7 server . when i try to check the server.log next day around 8am, i only see logs from 1:48am up to present for the day. how can i check previous day ?

Re: service.log purging

Posted: Wed Jan 22, 2020 1:34 pm
by RiseFly
You can set the "Maximum preserving days of the log data in the "Log" tab of the task.

Re: service.log purging

Posted: Thu Jan 23, 2020 1:23 am
by gracelim
i check the log tab of the task, it is set to 60 which means 60 days and this is the default as we do not edit this tab.
preserve log refers to serivce.log or task log (view log)?

isnt service.log the global log where all tasks writes to it.

Re: service.log purging

Posted: Thu Jan 23, 2020 1:25 am
by gracelim
all of our tasks have 60 as its value for the preserve log. 90% of the tasks are set to real sync

Re: service.log purging

Posted: Thu Jan 23, 2020 10:08 am
by RiseFly
I'm sorry that I have given you the wrong information.
Service.log is limited by maximum size of 1 MB, all the old log contents will be purged automatically when the size is over 1 MB.
There is not a setting to adjust the file size.

Re: service.log purging

Posted: Thu Jan 23, 2020 10:28 am
by gracelim
what workaround could i do to resolve this?

Re: service.log purging

Posted: Thu Jan 23, 2020 12:17 pm
by RiseFly
Sorry, there is no work around.
Service.log is designed only for logging starting or ending of tasks, for the detailed log of each task, please access the log of tasks.