BestSync doesn't open Dropbox

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Barnabas
Posts: 3
Joined: Fri Jan 05, 2018 7:53 am

BestSync doesn't open Dropbox

Postby Barnabas » Mon Jan 08, 2018 12:32 pm

Dear BestSync support!

I have a problem connecting to Dropbox. Until the end of august, I could upload to Dropbox via Bestsync. From then, I can't log into Dropbox in Bestsync, it doesn't list the folders. Last week I purchased and upgraded bestsync to the latest version and it still doesn't work.
I have the latest updates on Windows 7.
Here is a video of the problem:
https://www.dropbox.com/s/09rwdn5hciif5vk/bestsync_dropbox.mp4?dl=0

Please, suggest a solution asap.
Thanks!

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync doesn't open Dropbox

Postby RiseFly » Thu Jan 11, 2018 10:23 am

Please try BestSync 2018 (VER 13.0.0.4) to see if the problem can be resolved.

Barnabas
Posts: 3
Joined: Fri Jan 05, 2018 7:53 am

Re: BestSync doesn't open Dropbox

Postby Barnabas » Fri Jan 12, 2018 1:32 pm

I updated to the latest version, it still doesn't work. I installed BestSync to another computer and tried with a different dropbox account, the same problem occurs there as well.
Does Your version work with dropbox?

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync doesn't open Dropbox

Postby RiseFly » Thu Jan 18, 2018 2:40 pm

BestSync 2018 VER 13.0.0.5 has fixed the problem, please download and try the new version to see if the problem is fixed.

Barnabas
Posts: 3
Joined: Fri Jan 05, 2018 7:53 am

Re: BestSync doesn't open Dropbox

Postby Barnabas » Mon Jan 22, 2018 9:23 am

Dear BestSync Support!

Thanks for the quick help, this function is now working perfectly!
Have a good day!


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