Pictures corrupt

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remonb
Posts: 6
Joined: Thu Oct 05, 2017 1:45 pm

Pictures corrupt

Postby remonb » Thu Nov 09, 2017 7:47 am

We use BestSync2017 for synchronizing pictures through FTP from server to webserver. But allmost all files are corrupted. The JPEG files are readable but has horizontal coloured bars. Can you please help me to solve this problem

RiseFly
Site Admin
Posts: 910
Joined: Tue Nov 03, 2009 2:51 pm

Re: Pictures corrupt

Postby RiseFly » Thu Nov 09, 2017 1:26 pm

I do not know what kind of FTP server your are using. Please check if you has checked the following options:
1. Select the "Binary Mode" in "Transfer Mode" TAB of the "Advanced..." setting of the FTP folder.
2. Checked "Use intermediate file during copy." in "Copy Options" of the task.
3. Checked "Very file by the available method from the server or by comparing content".

remonb
Posts: 6
Joined: Thu Oct 05, 2017 1:45 pm

Re: Pictures corrupt

Postby remonb » Fri Nov 10, 2017 8:02 am

Thanks for answer. But al these options are allready enabled. (The only thing you need to know is that the internet connection is very slow.)
Maybe other possibilities?

RiseFly
Site Admin
Posts: 910
Joined: Tue Nov 03, 2009 2:51 pm

Re: Pictures corrupt

Postby RiseFly » Sun Nov 12, 2017 3:55 am

If you can export the task setting to a file, then send it to risefly@risefly.com, we'd like to debug with your server.


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