Bestsync 2016 fails to minimize on Windows start

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laxity
Posts: 8
Joined: Thu Feb 27, 2014 11:52 pm

Bestsync 2016 fails to minimize on Windows start

Postby laxity » Tue Jun 21, 2016 5:46 pm

I am running Bestsync Ver11.0.1.2(64Bit) on Windows 10. In general options I have ticked the following :

Start bestsync when windows starts (ticked)
Start as a tray task icon (ticked)

When Windows boots Bestsync always opens the main window on login/startup and doesn't minimize to the tray for some reason.
How do I get it to start in the task tray on boot?

Many thanks,
Richard.

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: Bestsync 2016 fails to minimize on Windows start

Postby RiseFly » Wed Jun 22, 2016 10:06 am

Please try the following steps to see if the problem can be resolved.

1. Open the "General" options.
2. Un-Tick "Start as a tray task icon".
3. Press "OK" to close the dialog box.

4. Open the "General" options again.
5. Tick "Start as a tray task icon".
6. Press "OK" to close the dialog box.

laxity
Posts: 8
Joined: Thu Feb 27, 2014 11:52 pm

Re: Bestsync 2016 fails to minimize on Windows start

Postby laxity » Wed Jun 22, 2016 6:49 pm

Tried your suggestion but unfortunately it didn't work.

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: Bestsync 2016 fails to minimize on Windows start

Postby RiseFly » Thu Jun 23, 2016 12:35 pm

Please try to exist BestSync, then run it as administrator.
Then do the above action (the last suggestion) once again.

laxity
Posts: 8
Joined: Thu Feb 27, 2014 11:52 pm

Re: Bestsync 2016 fails to minimize on Windows start

Postby laxity » Fri Jun 24, 2016 5:30 pm

Ok that fixed the issue thanks.

I selected properties on the bestsync.exe and selected the "run as administrator" option. That seemed to sort the issue.


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