Failed: The system cannot find the file specified

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arjanm
Posts: 23
Joined: Tue Jun 12, 2012 7:45 am

Re: Failed: The system cannot find the file specified

Postby arjanm » Wed Sep 23, 2015 6:33 am

Unfortunately the new version did not solve the problem.
Please advise what to do now.

arjanm
Posts: 23
Joined: Tue Jun 12, 2012 7:45 am

Re: Failed: The system cannot find the file specified

Postby arjanm » Thu Jan 07, 2016 5:58 am

nock nock....... Hello, Somebody home.....

If you look at the view count of this problem, I'm not the only one with this problem.

And yes the default answer is already done "Install the latest version".

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: Failed: The system cannot find the file specified

Postby RiseFly » Thu Jan 07, 2016 1:56 pm

This problem may happen if BestSync can not access the temporary folder.
Bestsync uses the following temporary folder if the file needs to be encrypted before being copied.
C:\Users\[username]\AppData\Local\Temp\BestSync.tmp
Please check if the login user has the write-privilege to the above folder.

arjanm
Posts: 23
Joined: Tue Jun 12, 2012 7:45 am

Re: Failed: The system cannot find the file specified

Postby arjanm » Mon Jan 11, 2016 6:29 am

On all Temp locations used bij the system and BestSync, the account that runs the BestSync Service has Modify or FullControl access.
So that should/could not be the problem.

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: Failed: The system cannot find the file specified

Postby RiseFly » Tue Jan 19, 2016 11:01 am

One user reported a similar problem, the cause of the problem is that the network drive does not support long path that is more than about 150 characters. Please check if the drive can copy and paste file by Windows Explorer to a deep path that is more than 150 characters.

RiseFly
Site Admin
Posts: 947
Joined: Tue Nov 03, 2009 2:51 pm

Re: Failed: The system cannot find the file specified

Postby RiseFly » Sat Feb 13, 2016 8:42 am

BestSync 2016 ver11.0.0.6 has been fixed a bug related to this problem, please try the new version.


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