google drive folder duplicates

Welcome to BestSync Support Forum!
If you have any questions, comments, concerns, suggestion, please summit here, we'll try to reply you in short time.
Thank you!
Post Reply
jondsam
Posts: 8
Joined: Fri Sep 26, 2014 1:32 pm

google drive folder duplicates

Post by jondsam »

Hello,

Recently in my google drive sync within "my drive" the folders have duplicated and folders like

syncdata
syncdata (1)
syncdata (2)

have been created (not by me).

where syncdata and syncdata (2) contain single folders from syndata (1)

I think this happened after I synced this morning, but I cannot tell if it's google that is confusing bestsync, or the other way around.

This has made the sync unstable and unusable.

Any advice?
jondsam
Posts: 8
Joined: Fri Sep 26, 2014 1:32 pm

Re: google drive folder duplicates

Post by jondsam »

By the way, I have upgraded to 2015; problem persists.
jondsam
Posts: 8
Joined: Fri Sep 26, 2014 1:32 pm

Re: google drive folder duplicates

Post by jondsam »

Furthermore, bestsync is now deleting files that shouldn't be deleted. What is going on here?!?!
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: google drive folder duplicates

Post by RiseFly »

Because the protocol of Google Drive has been changed a little, we are fixing this problem.
jondsam
Posts: 8
Joined: Fri Sep 26, 2014 1:32 pm

Re: google drive folder duplicates

Post by jondsam »

Thank you for the information. For now I will try to switch to onedrive. Please keep me updated on this functionality.
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: google drive folder duplicates

Post by RiseFly »

We have just released BestSync 2015 version 10.0.1.2, please try the new version.
jondsam
Posts: 8
Joined: Fri Sep 26, 2014 1:32 pm

Re: google drive folder duplicates

Post by jondsam »

I will try this. But because google was not working I tried onedrive.

With onedrive the time stamps seem problematic. I synced from local => onedrive and it put all new timestamps (today's) in the cloud version. This will obviously cause problems. Could you advise on this?
RiseFly
Site Admin
Posts: 1077
Joined: Tue Nov 03, 2009 2:51 pm

Re: google drive folder duplicates

Post by RiseFly »

Cloud Drives usually do not allow modify the timestamp, so when a file is uploaded to a cloud drive, the timestamp is the time when the file is uploaded. BestSync can synchronize files with cloud drive by tracking the timestamp.
Post Reply