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If the database file is on the shared folder of the remote Windows XP, you can not use the VSS to backup a crash free database. The is limited by the VSS function itself.
Instead, you shoud run BestSync on the Windows XP, and use VSS to backup the database file to the Windows 2008 server.

We have tested the Outlook Synchronization Feature in the following 3 scenarioes: 1. Outlook 2003 <-->Folder<-->Outlook 2003 2. Outlook 2003 <-->Folder<-->Outlook 2007 3. Outlook 2007 <-->Folder<-->Outlook 2007 May be this problem is related to the Outlook 2002, could you please try to upgrade the O...

We have confirmed that this is a bug from ver 5.3.00, the bug has been fixed in the version 5.3.04. Please download the new version from our website. The speed limitation feature is available only when the task is synchrinize with the FTP, FTPS (FTP over TLS/SSL). When FTP (or FTPS, FTPES) is select...

If you are using the "ASCII Mode" of the FTP option, BestSync will convert the carriage-return code from "\r\n" to "\n", this seems that the format of .txt file has been removed. Please select the "Binary Mode" in the FTP options of the "General" pro...

Because the user's profile folders ("Documents, Pictures, etc" ) are special folders in Windows VISTA/7, using the Default Explorer dialogbox can not specify the "Exclude or Include" Folder. Please try to push the CTRL key while click the "Add items in Folder1" or "...

BestSyncExt.dll is the DLL for Windows shell extension, that provides the context menu in WIndows Explorer for encrypt or decrypt files conveniently. Because the shell of Windows 2000 is old, and it does not supply the interface that is used by BestSync, so the register fails. If you do not use the ...