Search found 65 matches

by gracelim
Tue Mar 28, 2017 3:28 am
Forum: BestSync Support Forum
Topic: cannot detect server's timezone,use local time zone
Replies: 7
Views: 8906

Re: cannot detect server's timezone,use local time zone

hi,
after our ftpserver site provider, grants a write privilege on the folder, we never encounter the problem cannot detect server timezone and all files are successfully downloaded. :D
by gracelim
Tue Mar 21, 2017 3:22 am
Forum: BestSync Support Forum
Topic: cannot detect server's timezone,use local time zone
Replies: 7
Views: 8906

Re: cannot detect server's timezone,use local time zone

hi risefly,

0 bytes still occur after installing new version bestsync 2017 version 12.0.6 32bit

Grace
by gracelim
Sat Mar 18, 2017 3:46 am
Forum: BestSync Support Forum
Topic: cannot detect server's timezone,use local time zone
Replies: 7
Views: 8906

Re: cannot detect server's timezone,use local time zone

if I install the new version , will this erase my license as we are no under support?
by gracelim
Fri Mar 17, 2017 4:42 am
Forum: BestSync Support Forum
Topic: cannot detect server's timezone,use local time zone
Replies: 7
Views: 8906

Re: cannot detect server's timezone,use local time zone

hi risefly,

have attached a screen shot of the logs

thanks
Grace
by gracelim
Fri Mar 17, 2017 4:34 am
Forum: BestSync Support Forum
Topic: cannot detect server's timezone,use local time zone
Replies: 7
Views: 8906

cannot detect server's timezone,use local time zone

hi, from time to time, bestsync download the file with 0 bytes even though the file in source server is not 0 bytes. I notice that every time this happen, the log shows cannot detect server's timezone , use localtime zone -480 minutes. bestsync 2015 version 10.0.1.5 64 bit how should I go about to r...