Search found 65 matches

by gracelim
Mon Aug 17, 2020 5:12 am
Forum: BestSync Support Forum
Topic: large files not fully transferred
Replies: 16
Views: 17519

Re: large files not fully transferred

☑"Verify file by the available method from the server or by comparing content" option in "Copy Options" tab
was already check and it is happenning
by gracelim
Mon Aug 17, 2020 3:43 am
Forum: BestSync Support Forum
Topic: bestsyn 2020: unable to expand sync log
Replies: 8
Views: 8265

Re: bestsyn 2020: unable to expand sync log

i am able to open the view log button. the problem is after opening the view log and try to expand lastest sync log row, it wont expand even there were files that have been transferred. tried expanding the previous sync log rows that comes before the current sync log row , sometimes it will open and...
by gracelim
Sat Aug 15, 2020 2:38 pm
Forum: BestSync Support Forum
Topic: large files not fully transferred
Replies: 16
Views: 17519

Re: large files not fully transferred

have tried it , and the files get successfully transferred. the problem is intermittent and cannot reproduce at will. how will i be able to use the preview task to resolve the issue? saw old posting for old version having same issue...and this problem pesrist in bestsync 2019. have updated bestsync ...
by gracelim
Sat Aug 15, 2020 2:31 pm
Forum: BestSync Support Forum
Topic: bestsyn 2020: unable to expand sync log
Replies: 8
Views: 8265

Re: bestsyn 2020: unable to expand sync log

it is set to "Log" tab /☑ "Record the log data for log view Window"

the view log button is enabled .
by gracelim
Fri Aug 14, 2020 2:55 pm
Forum: BestSync Support Forum
Topic: bestsyn 2020: unable to expand sync log
Replies: 8
Views: 8265

Re: bestsyn 2020: unable to expand sync log

i stop the task and click view log , same behavior occurs. is this normal even the task is stop?
by gracelim
Fri Aug 14, 2020 2:55 pm
Forum: BestSync Support Forum
Topic: bestsyn 2020: unable to expand sync log
Replies: 8
Views: 8265

Re: bestsyn 2020: unable to expand sync log

i stop the task and click view log , same behavior occurs. is this normal even the task is stop?