Search found 65 matches

by gracelim
Fri Aug 14, 2020 6:55 am
Forum: BestSync Support Forum
Topic: bestsyn 2020: unable to expand sync log
Replies: 8
Views: 8265

bestsyn 2020: unable to expand sync log

hi , i have upgraded my bestsync2019 to bestsync2020 in windows 10 and windows 2003. i noticed for tasks that are set to realtime sync, 1. when i open the log view and tries to expand the most current sync log row (last row), it does not expand. 2. when i open the log view and the last row is alread...
by gracelim
Fri Aug 14, 2020 6:43 am
Forum: BestSync Support Forum
Topic: large files not fully transferred
Replies: 16
Views: 17521

Re: large files not fully transferred

i've started the task as real time sync and preview task button is still disable.
by gracelim
Thu Jul 30, 2020 8:14 am
Forum: BestSync Support Forum
Topic: large files not fully transferred
Replies: 16
Views: 17521

Re: large files not fully transferred

the task is in real time sync and the preview task is disable.
by gracelim
Fri Jul 24, 2020 6:18 am
Forum: BestSync Support Forum
Topic: large files not fully transferred
Replies: 16
Views: 17521

large files not fully transferred

hi,

we noticed that large files sometimes does not get send fully to the destination server (linux) even there's no network issue.
we are using bestsync 2019.

how could we resolve this issue?
by gracelim
Fri Jul 24, 2020 2:13 am
Forum: BestSync Support Forum
Topic: txt file contains ^M when it get transferred to linux server
Replies: 19
Views: 20970

Re: txt file contains ^M when it get transferred to linux server

hi ,

aside from ^M, we also encounter an empty in row some in the middle of the file even though the source does not have it.
by gracelim
Thu Jul 23, 2020 9:12 am
Forum: BestSync Support Forum
Topic: txt file contains ^M when it get transferred to linux server
Replies: 19
Views: 20970

Re: txt file contains ^M when it get transferred to linux server

we did that. and it sometimes still occurs. does this means bestsync it not consistently using ascii mode even it is already set ?
the task is scheduled to generate the file and send to the linux server every 15 mins.
by gracelim
Thu Jul 23, 2020 2:16 am
Forum: BestSync Support Forum
Topic: txt file contains ^M when it get transferred to linux server
Replies: 19
Views: 20970

Re: txt file contains ^M when it get transferred to linux server

we done that and we still encounter the problem from time to time

how can we go about it?
by gracelim
Wed Jul 22, 2020 11:30 am
Forum: BestSync Support Forum
Topic: txt file contains ^M when it get transferred to linux server
Replies: 19
Views: 20970

txt file contains ^M when it get transferred to linux server

hi, we are transferring txt file from windows 2003 to linux server daily using bestsync 2019. there are instances the txt file , after being transferred to linux contains ^M in every line. but in windows, the original file does not does. so in bestsync 2019 , we set sftp to send it in ASCII mode ins...
by gracelim
Mon Jan 27, 2020 2:47 am
Forum: BestSync Support Forum
Topic: task gets cancelled when unable to connect sftp server occurs
Replies: 6
Views: 9483

Re: task gets cancelled when unable to connect sftp server occurs

what i expect is for it not permanently stop the task and have to manually start the task again. this means i could not use real time synchronization as it stops the task permanently once it is unable to do synchronization after x tries. i have increase the retries from 3 to 10, and the task gets pe...
by gracelim
Thu Jan 23, 2020 11:46 pm
Forum: BestSync Support Forum
Topic: task gets cancelled when unable to connect sftp server occurs
Replies: 6
Views: 9483

Re: task gets cancelled when unable to connect sftp server occurs

i also have a task that is scheduled 1 min . but it got cancelled once bestsync detects unable to connect sftp server after x tries.
we have to manually start it.