Search found 1077 matches

by RiseFly
Tue Jun 22, 2021 1:50 pm
Forum: BestSync Support Forum
Topic: 403 forbidden on wasabi tasks v15
Replies: 1
Views: 2575

Re: 403 forbidden on wasabi tasks v15

It seems that you have not the access right to the server.
Please check which server (host) your account is in.
Here is the list of wasabi host, please try them.
https://wasabi-support.zendesk.com/hc/en-us/articles/360015106031-What-are-the-service-URLs-for-Wasabi-s-different-storage-regions-
by RiseFly
Mon May 17, 2021 1:33 pm
Forum: BestSync Support Forum
Topic: Using BestSync to remove files, how to preserve the sub-folder structure?
Replies: 1
Views: 2586

Re: Using BestSync to remove files, how to preserve the sub-folder structure?

When moving files, BestSync removes empty folders. If you want to preserve the folder, you can add a file called “no_remove.no_remove” to the folder, then exclude the file in the file filtering setting. Or just exclude all the files that called “no_remove.no_remove” from the context menu of the prev...
by RiseFly
Mon May 17, 2021 1:32 pm
Forum: BestSync Support Forum
Topic: Using BestSync to remove files, how to preserve the sub-folder structure?
Replies: 1
Views: 2586

Using BestSync to remove files, how to preserve the sub-folder structure?

I use BestSync to remove files, but BestSync removes files and subfolders, how to let BestSync preserver the sub-folder structure?
by RiseFly
Mon May 17, 2021 1:24 pm
Forum: BestSync Support Forum
Topic: BestSync FTP is blocked, how to set the firewall settings?
Replies: 1
Views: 2609

Re: BestSync FTP is blocked, how to set the firewall settings?

If you start the preview of the task, is there any error at the bottom of the preview of the task? If the connection is blocked by the firewall, please set the firewall as the following: ---- Add BestSyncApp.exe and BestSyncSvc.exe to the allowed list of Windows firewall or antivirus software. Add P...
by RiseFly
Mon May 17, 2021 1:21 pm
Forum: BestSync Support Forum
Topic: BestSync FTP is blocked, how to set the firewall settings?
Replies: 1
Views: 2609

BestSync FTP is blocked, how to set the firewall settings?

I am migrating to a new server and your program works exactly the same. My problem is that a task that gets stuck in "Synchronizing ..." mode. It is to take an FTP file to a local folder. On the old server it works perfectly. I installed new version, created the task again, etc ... but con...
by RiseFly
Mon May 17, 2021 1:17 pm
Forum: BestSync Support Forum
Topic: BestSync does not auto-start
Replies: 2
Views: 2937

Re: BestSync does not auto-start

The problem may be caused by Windows update and antivirus software. Please try following steps to see if the problem can be resolved. (1)Exit BestSync Application. (2)Stop antivirus software. (3)Start BestSync Application by "Run as administrator" context menu of the BestSync desktop icon....
by RiseFly
Mon May 17, 2021 1:11 pm
Forum: BestSync Support Forum
Topic: Keeps downgrading to the free license every couple of months?
Replies: 1
Views: 2678

Re: Keeps downgrading to the free license every couple of months?

The problem may be caused by Windows update and antivirus software. Please try following steps to see if the problem can be resolved. (1)Exit BestSync Application. (2)Stop antivirus software. (3)Start BestSync Application by "Run as administrator" context menu of the BestSync desktop icon....
by RiseFly
Mon May 17, 2021 1:11 pm
Forum: BestSync Support Forum
Topic: Keeps downgrading to the free license every couple of months?
Replies: 1
Views: 2678

Keeps downgrading to the free license every couple of months?

Hi we use BestSync across multiple PC's usually with a premium license but we have one pc that keeps downgrading to the free license every couple of months. I'm just wondering if you have ever seen this issue before or if it might be hardware related?
by RiseFly
Mon May 17, 2021 1:09 pm
Forum: BestSync Support Forum
Topic: Can not sync my Outlook 2016
Replies: 1
Views: 2564

Re: Can not sync my Outlook 2016

If you need to synchronize with Outlook 32 bit version on Windows 64BIT, you need to install BestSync 32BIT on 64BIT Windows. After you download the installer SetupBestSync.exe, do following steps: 1. Start the command prompt by "Run as administrator" context menu: 2. Change the folder to ...
by RiseFly
Mon May 17, 2021 1:09 pm
Forum: BestSync Support Forum
Topic: Can not sync my Outlook 2016
Replies: 1
Views: 2564

Can not sync my Outlook 2016

I just bought Bestsync 2021 Premium, but I can not sync my Outllook 2016. The message I got is "interface not available".
I have Windows 10 Pro 64/Bit.
what am i doing wrong?