Search found 1077 matches

by RiseFly
Sun Apr 17, 2011 2:35 am
Forum: BestSync Support Forum
Topic: cannot stop real time sync task
Replies: 3
Views: 5280

Re: cannot stop real time sync task

We have confirmed that this problem is a bug, and have fixed this problem in the version 6.1.12. Please download the new version.
by RiseFly
Sun Apr 17, 2011 2:34 am
Forum: BestSync Support Forum
Topic: Why is there a 15 MB File "Partitions.fsn"
Replies: 4
Views: 6603

Re: Why is there a 15 MB File "Partitions.fsn"

".fsn" file is the scanned recording of the last synchronization. BestSync uses this file to detect file deleting, and if FTP server does not support Set-File-TimeStamp, BestSync uses this file to detect if files are changed. So please retain this file.
by RiseFly
Sun Apr 17, 2011 2:29 am
Forum: BestSync Support Forum
Topic: Purging Redundant Language Files
Replies: 2
Views: 4770

Re: Purging Redundant Language Files

040c ~ 0804 is the language ID, you can find the language ID at the following webpage.
http://support.microsoft.com/kb/246664/en-us
You can delete the language files that are not necessary for you. If you delete all the language files, the default UI is English.
by RiseFly
Fri Apr 15, 2011 10:18 pm
Forum: BestSync Support Forum
Topic: Cannot delete, edit, start task after stopping task
Replies: 1
Views: 3994

Re: Cannot delete, edit, start task after stopping task

Please wait for a while for the task ending and saving log. After the task ends, you must be able to modify, start or delete the task again.
by RiseFly
Tue Apr 12, 2011 11:45 pm
Forum: BestSync Support Forum
Topic: BestSync suitable for Outlook 2002 (XP)
Replies: 1
Views: 3695

Re: BestSync suitable for Outlook 2002 (XP)

BestSync has been tested with Outlook 2003/2007/2010, but has not been tested with Outlook 2002.
If it is possible, please use Outlook 2003 later.
by RiseFly
Thu Mar 31, 2011 9:18 am
Forum: BestSync Support Forum
Topic: Notifications
Replies: 3
Views: 5992

Re: Notifications

To accomplish your task, you can set the following options in the "Log" setting page like this:
Check: [x] Send log data by e-mail.
Uncheck: [ ] Send e-mail only when there are failed files.
This two settings send the email only there are files that have been synchronized.
by RiseFly
Wed Mar 30, 2011 12:57 pm
Forum: BestSync Support Forum
Topic: Notifications
Replies: 3
Views: 5992

Re: Notifications

Yes, if you have Business License or Ultimate License, you can use the email notification feature to send email at the end of the task, or when the real-time sync task finishs the full sync.
by RiseFly
Mon Mar 28, 2011 12:48 pm
Forum: BestSync Support Forum
Topic: SMTP configuration - Must issue a STARTTLS ?
Replies: 4
Views: 8054

Re: SMTP configuration - Must issue a STARTTLS ?

Sorry, BestSync does not SSL/TLS authentication when using SMTP now.
Please use an e-mail account that need not SSL/TLS authentication.
by RiseFly
Thu Mar 24, 2011 2:11 pm
Forum: BestSync Support Forum
Topic: failed: the system cannot find the path
Replies: 5
Views: 5940

Re: failed: the system cannot find the path

We have released the new version 6.1.07, the new version added a new option related the VSS "Create the VSS volume only if there are files being openned/locked", if the option is unchecked and if there are files need to be copied, the VSS volume will always be created.
by RiseFly
Tue Mar 22, 2011 10:23 pm
Forum: BestSync Support Forum
Topic: Problem syncing with 32 bit outlook on 64 bit Windows 7
Replies: 1
Views: 4325

Re: Problem syncing with 32 bit outlook on 64 bit Windows 7

To synchronize with 32 bit Outlook, you must use BestSync 32 bit, on the other handle, to synchronize with 64bit Outlook, please use BestSync 64Bit.
This limit comes from the MAPI system.