Search found 65 matches

by gracelim
Tue Nov 07, 2017 4:44 am
Forum: BestSync Support Forum
Topic: keep on resynching file
Replies: 7
Views: 9829

Re: keep on resynching file

I noticed that when I used my pc windows10, bestsync download the file and the timestamp got change or converted same as with my pc time and bestsync work normally as it does not copy previous files that have been download. but in my prod server windows 2003 , bestsync download the file and the time...
by gracelim
Thu Nov 02, 2017 2:52 pm
Forum: BestSync Support Forum
Topic: keep on resynching file
Replies: 7
Views: 9829

Re: keep on resynching file

attached is the bestsync log screen shot the source files get transferred again after I move them to another files. the source file should only transfer newly created file that have not been transferred yet. source folder is in amazon. what do I need to do correct this. as I could not downgrade it b...
by gracelim
Thu Nov 02, 2017 2:33 pm
Forum: BestSync Support Forum
Topic: keep on resynching file
Replies: 7
Views: 9829

keep on resynching file

hi, after I upgraded bestsync 2017 on my production, one of the task keep on resync the same files. the task should only transfer the files after x mins. to the target folder and another task will do the move the files to different folder. this work fine in 2015 but now it is not. pls help. pls see ...
by gracelim
Fri Oct 27, 2017 12:43 am
Forum: BestSync Support Forum
Topic: other files got copied even not set in filter by type
Replies: 9
Views: 11889

Re: other files got copied even not set in filter by type

i have granted all user grace full control for service.fsl file and reboot the computer . still it did not log. another problem also is when i click the log viewer , it sometimes open but mostly it wont open. this problem only happens for task that are in run as service tab. but for those that are i...
by gracelim
Thu Oct 26, 2017 1:54 am
Forum: BestSync Support Forum
Topic: other files got copied even not set in filter by type
Replies: 9
Views: 11889

Re: other files got copied even not set in filter by type

12.0.2.3 resolve the issue however log viewer failed to log the activities vs the service log was able to log the activities.
pls see attached file. what did I missed out in the task creation that made it not to log in the log viewer? pls advise
by gracelim
Wed Oct 25, 2017 8:38 am
Forum: BestSync Support Forum
Topic: other files got copied even not set in filter by type
Replies: 9
Views: 11889

Re: other files got copied even not set in filter by type

bestsyn version: 2015 ver 10.0.4.1 64 bit
by gracelim
Wed Oct 25, 2017 8:32 am
Forum: BestSync Support Forum
Topic: other files got copied even not set in filter by type
Replies: 9
Views: 11889

other files got copied even not set in filter by type

hi,

we need to copy file with csv extension from source to the target folder with only scan folder to detect if files are changed option is enabled.
problem is other file type also got copied to target folder. pls advise on how to go about it.