Could you please tell me when does the error occur?
At the starting time of the application or when the application is synchronizing the files?
Search found 1077 matches
- Fri Jul 30, 2010 10:21 pm
- Forum: BestSync Support Forum
- Topic: Runtime Error
- Replies: 14
- Views: 23067
- Fri Jul 30, 2010 12:42 am
- Forum: BestSync Support Forum
- Topic: 500 Unknown command in FTP sync
- Replies: 7
- Views: 18322
Re: 500 Unknown command in FTP sync
Please click the "advanced..." button in the "General" page of the task wizard, in the "CodePage used to transfer the file name" combobox, please confirm whether the codepage is "0000--No Codepage conversion" or "65001--utf-8--Unicode (UTF-8)". if th...
- Thu Jul 29, 2010 11:17 am
- Forum: BestSync Support Forum
- Topic: 500 Unknown command in FTP sync
- Replies: 7
- Views: 18322
Re: 500 Unknown command in FTP sync
Thank you for the testing account. I have tested by the account to run a task for many times, and have uploaded more than 40,000 files, but can not recreate the error. From the log data that you posted, BestSync sended correct commands, but the FTP server responsed the error string. I think that the...
- Thu Jul 29, 2010 12:54 am
- Forum: BestSync Support Forum
- Topic: no hit page
- Replies: 3
- Views: 9244
Re: no hit page
Does recreating the tasks resolve this problem?
- Mon Jul 26, 2010 10:35 pm
- Forum: BestSync Support Forum
- Topic: 500 Unknown command in FTP sync
- Replies: 7
- Views: 18322
Re: 500 Unknown command in FTP sync
I can see from the log data that BestSync sends the correct commands, but sometimes the FTP server just responses "500 Unknown command".
Are you using FTPS or FTPES?
If it is possible, please send me a test account by e-mail (risefly@risefly.com), so that I can debug this problem.
Are you using FTPS or FTPES?
If it is possible, please send me a test account by e-mail (risefly@risefly.com), so that I can debug this problem.
- Thu Jul 22, 2010 11:13 pm
- Forum: BestSync Support Forum
- Topic: Service installation issues.
- Replies: 3
- Views: 9599
Re: Service installation issues.
Please try to setup a "Run as" local account for "BestSync Service" in "Services" of the "Control Panel", to see if this problem can be avoided.
- Thu Jul 22, 2010 7:15 am
- Forum: BestSync Support Forum
- Topic: Service installation issues.
- Replies: 3
- Views: 9599
Re: Service installation issues.
Have you setup the logon account for the service to impersonate a local user and log into the shared folder.
You can click the "User" icon on the right of the remote folder in the "General" wizard page.
You can click the "User" icon on the right of the remote folder in the "General" wizard page.
- Sun Jul 18, 2010 12:55 am
- Forum: BestSync Support Forum
- Topic: "Crypt <--> Decrypt" Menu on Seven 64
- Replies: 5
- Views: 12272
Re: "Crypt <--> Decrypt" Menu on Seven 64
Thank you for reporting the problem and the fixed result.
- Sat Jul 17, 2010 1:50 pm
- Forum: BestSync Support Forum
- Topic: no hit page
- Replies: 3
- Views: 9244
Re: no hit page
Please try the new version 5.4.08 on our website to see if the problem has been fixed.
- Sat Jul 17, 2010 1:48 pm
- Forum: BestSync Support Forum
- Topic: "Crypt <--> Decrypt" Menu on Seven 64
- Replies: 5
- Views: 12272
Re: "Crypt <--> Decrypt" Menu on Seven 64
Please download the new ver 5.4.08 from our website, the new version fixed the problem that the shell extension is not registered correctly on 64 Bit OS.