Search found 1077 matches

by RiseFly
Fri Feb 11, 2022 7:38 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 11045

Re: Testing mail settings, not sending a mail, missing authentication?!

Here is the test log in the Windows Server 2012: SMTP Connecting. <220 WIN-SERVER2012 Microsoft ESMTP MAIL Service, Version: 8.5.9600.16384 ready at Thu, 10 Feb 2022 23:32:10 -0800 >EHLO WIN-SERVER2012 <250-WIN-SERVER2012 Hello [192.168.56.108] 250-AUTH NTLM 250-TURN 250-SIZE 2097152 250-ETRN 250-PI...
by RiseFly
Fri Feb 11, 2022 7:37 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 11045

Re: Testing mail settings, not sending a mail, missing authentication?!

From the log message, I can see that you have not enabled the "Integrated Windows Authentication" option in the "Authentication" settings of the "properties" setting of the SMTP server. We have installed a Windows Server 2012 server and Tested the Email function of Best...
by RiseFly
Sun Feb 06, 2022 7:52 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 11045

Re: Testing mail settings, not sending a mail, missing authentication?!

We have tested on our Windows Server 2019, BestSync worked fine.
Could you please tell me the version of you windows server, or is it possible that you create a test account for us to debug this problem?
You can send the test account to risefly@risefly.com.
by RiseFly
Mon Jan 31, 2022 10:02 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 11045

Re: Testing mail settings, not sending a mail, missing authentication?!

We have released BestSync 2022 Version 17.0.0.5.
The new version supported NTLM authentication when it sends emails through IIS's SMTP service.
Please try the new version to see if it resolved the problem.
I'm sorry that we only implement new features on the newest version.
by RiseFly
Tue Jan 25, 2022 11:59 am
Forum: BestSync Support Forum
Topic: Testing mail settings, not sending a mail, missing authentication?!
Replies: 11
Views: 11045

Re: Testing mail settings, not sending a mail, missing authentication?!

The cause of the problem is that BestSync does not support NTLM authentication now.
Please give us one or two weeks to impliment the function.
by RiseFly
Tue Dec 28, 2021 12:23 pm
Forum: BestSync Support Forum
Topic: Service account access rights for Best Sync
Replies: 1
Views: 2291

Re: Service account access rights for Best Sync

If the local account has the privilege to access the network shared folder, then you can use the account in the "Impersonate a local user when run as a windows service" setting.
by RiseFly
Sun Nov 14, 2021 1:48 am
Forum: BestSync Support Forum
Topic: 550 SSL/TLS Error
Replies: 4
Views: 2837

Re: 550 SSL/TLS Error

Please confirm whether the FTP port is 990 or something else.
by RiseFly
Fri Nov 12, 2021 3:17 am
Forum: BestSync Support Forum
Topic: 550 SSL/TLS Error
Replies: 4
Views: 2837

Re: 550 SSL/TLS Error

The error from the FTP server says that it need the TLS/SSL to connect to the FTP server.
Please try to select [Implicit TLS/SSL] or [Explicit TLS/SSL] option to see if the error can be resolved.
by RiseFly
Fri Nov 05, 2021 2:15 pm
Forum: BestSync Support Forum
Topic: Not finding files inside of the SFTP directory
Replies: 4
Views: 2892

Re: Not finding files inside of the SFTP directory

Please check the file type filtering and the folder "Include/Exclude" settings to see if the task has filtered all the files.
by RiseFly
Thu Nov 04, 2021 9:47 am
Forum: BestSync Support Forum
Topic: Not finding files inside of the SFTP directory
Replies: 4
Views: 2892

Re: Not finding files inside of the SFTP directory

Is there any error in the log window at the bottom of the the preview window?