Search found 4 matches

by austinm237
Thu Feb 05, 2015 4:48 pm
Forum: BestSync Support Forum
Topic: Money-back guarantee
Replies: 7
Views: 8398

Re: Money-back guarantee

Very good. Thank you. I don't know why the email wouldn't reach you. I actually have two OrderIDs, because I purchased the Basic edition before realizing I needed the Premium edition to sync to cloud services. Here is that number, please refund the upgrade along with the original purchase. Order Num...
by austinm237
Wed Feb 04, 2015 5:36 am
Forum: BestSync Support Forum
Topic: Money-back guarantee
Replies: 7
Views: 8398

Re: Money-back guarantee

That is unusual because I have received a reply from risefly@risefly.com recently regarding another issue. I have sent another message. Please look for it and reply. Thank you, Austin Message: Hello Risefly, I was instructed to email you my OrderID (again) to process a refund. It is Order Number: 3C...
by austinm237
Fri Jan 30, 2015 6:15 pm
Forum: BestSync Support Forum
Topic: Money-back guarantee
Replies: 7
Views: 8398

Re: Money-back guarantee

I have sent the Order ID and other messages to risefly@risefly.com with no response. What do I need to do now?

Thank you,
Austin
by austinm237
Thu Jan 22, 2015 4:37 pm
Forum: BestSync Support Forum
Topic: Money-back guarantee
Replies: 7
Views: 8398

Money-back guarantee

Hi,

I'd like to request a refund, how would I go about doing that?

Thank you,
Austin