Search found 8 matches

by Ian Clarke
Mon Nov 28, 2016 2:42 pm
Forum: BestSync Support Forum
Topic: MFMT command intermittent on FTP
Replies: 3
Views: 5401

Re: MFMT command intermittent on FTP

The file did not have a blank space. I have run a test using a big file (1.8MB) and small file (7 bytes). Again, the log shows that after the MFMT command for the big file, things go wrong but the small file is fine. Is there a more detailed log that I can get to which might help identify what is go...
by Ian Clarke
Thu Nov 24, 2016 6:25 pm
Forum: BestSync Support Forum
Topic: MFMT command intermittent on FTP
Replies: 3
Views: 5401

MFMT command intermittent on FTP

We are having problems with the MFMT command not working when using FTP. It works some of the time but fails repeatedly on larger files (greater than 1MB). I have updated to the latest version but the problem persists. Using Filezilla to issue the MFMT on the same file works instantly every time. On...
by Ian Clarke
Wed Nov 12, 2014 2:38 pm
Forum: BestSync Support Forum
Topic: timestamp comparison not working anymore
Replies: 3
Views: 5386

Re: timestamp comparison not working anymore

I have been having the same problem and have had to revert to using an older version of BestSync. The problem has been introduced somewhere between version 9.0.4.7 and version: 9.0.6.0 The problem is that when BestSync uploads a file to the ftp server, it changes the files time and date stamp to be ...
by Ian Clarke
Tue Nov 19, 2013 9:53 am
Forum: BestSync Support Forum
Topic: Bug: Bestsync 2014 crashes when viewing log file
Replies: 2
Views: 4257

Re: Bug: Bestsync 2014 crashes when viewing log file

Thank you Risefly. Version 9.0.3.3. fixed the problem and I can now view the log files.
by Ian Clarke
Fri Nov 15, 2013 11:29 am
Forum: BestSync Support Forum
Topic: Bug: Bestsync 2014 crashes when viewing log file
Replies: 2
Views: 4257

Bug: Bestsync 2014 crashes when viewing log file

I am running BestSunc 2014 on three different computers and on all of them, the program crashes if I try and view the task log. I can view the "Options/view log file" and that is ok. If I right click on a task and click on "View Log File", the program crashes and stops responding...
by Ian Clarke
Thu Nov 14, 2013 2:58 pm
Forum: BestSync Support Forum
Topic: cannot see ANY existing target files -> copy everything
Replies: 13
Views: 11409

Re: cannot see ANY existing target files -> copy everything

This is a similar problem that I was seeing on Bestsync 2013 and it gave no indication as to the cause. I have now installed BestSync 2014 and if I preview the task, it now shows winsock errors. Once these are encountered, Bestsync assumes that the files are not on the FTP site and so says that they...
by Ian Clarke
Thu Nov 14, 2013 2:53 pm
Forum: BestSync Support Forum
Topic: Will not syncronise files greater than 300k
Replies: 2
Views: 4807

Re: Will not syncronise files greater than 300k

Ok. The problem is not quite as it appeared. I found that the problem occured mostly with files of about 300kb. However, most small files and larger files are ok. I upgraded from version 2013 to the latest Bestsync 2014 and now the problem is more apparrent. It apears that I am getting frequent Wins...
by Ian Clarke
Wed Nov 13, 2013 5:16 pm
Forum: BestSync Support Forum
Topic: Will not syncronise files greater than 300k
Replies: 2
Views: 4807

Will not syncronise files greater than 300k

I am using BestSync on a few computers and on one server that is operating on MSserver 2008, Bestsync will not syncronise files greater than about 300k. I have tried the same files from another server on a different site and they transfer to our FTP site without problems. On the problem machine, the...