Search found 6 matches

by philipellis
Fri Sep 23, 2011 1:15 pm
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Re: Service wouldn't start and now can't re-install

The same thing has happened on another computer now so it must be a sequence of things that I'm doing that has caused the problem. I've not had any time to try to work out what's happening since the last update to the call so I stopped the tasks being run as a service and just put them on a normal s...
by philipellis
Tue Sep 13, 2011 1:04 pm
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Re: Service wouldn't start and now can't re-install

I tried a lot, maybe 20 times, to start the service but it failed each time. I also tried the two commands that you gave me and they didn't work either. I have checked my event log and I can see an event 7009 for each time that I've tried to start the service. The message shown is "A timeout wa...
by philipellis
Tue Sep 13, 2011 9:43 am
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Re: Service wouldn't start and now can't re-install

I had considered that but and I've checked that my Windows Installer is up to date. Is there any way to trace what BestSyncSvc.exe does when I start the service. The odd thing is that the error message says that the service didn't respond in a timely fashion but the message is displated immediately....
by philipellis
Mon Sep 12, 2011 4:52 am
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Re: Service wouldn't start and now can't re-install

I renamed "service.fsf" with no luck There is a file called "service.fsf~" in the folder too. I rename that and it made no difference. I even rename the parent folder and, again, got the same error. What else can I check? Could I, for example, uninstall and clean everything up to...
by philipellis
Sun Sep 11, 2011 6:49 am
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Re: Service wouldn't start and now can't re-install

Thanks for those instructions. They allowed BestSync to install with no problem. However, when I tried to start the service I got an "Error 1053: The service did not respond to the start or control request in a timely fashion". Strangely, I got the error message as soon as I tried to start...
by philipellis
Sat Sep 10, 2011 6:20 am
Forum: BestSync Support Forum
Topic: Service wouldn't start and now can't re-install
Replies: 14
Views: 21316

Service wouldn't start and now can't re-install

Hi I'm using 6.2.26 and running two tasks as a service. I noticed that I had some files out of sync and when I looked in the services applet I noticed that BestSync's wasn't running. I tried to start it manually and it didn't work so I rebooted and it still didn't work. Next step was to re-install w...