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by RiseFly
Thu Nov 08, 2018 10:34 pm
Forum: BestSync Support Forum
Topic: _BestSync_Meta.dat_ file
Replies: 3
Views: 97

Re: _BestSync_Meta.dat_ file

Because you are using a too old version, it has not the option.
If you want to use the option, you need to upgrade to the last version.
by RiseFly
Thu Nov 08, 2018 12:39 pm
Forum: BestSync Support Forum
Topic: Winsock error 0x0000271e when speed limit is enabled
Replies: 3
Views: 126

Re: Winsock error 0x0000271e when speed limit is enabled

Please download and install Bestsync again, because we have changed a little related to the speed limitation thought the version number has not been changed.
by RiseFly
Thu Nov 08, 2018 12:37 pm
Forum: BestSync Support Forum
Topic: invalid handshake when connecting to TLS FTP Server
Replies: 3
Views: 107

Re: invalid handshake when connecting to TLS FTP Server

Obviously, the connection between Bestsync and the FTP server is blocked by something in your system.
To confirm the guess, please try to disable the windows firewall or something else to see if the problem can be avoided.
by RiseFly
Thu Nov 08, 2018 12:33 pm
Forum: BestSync Support Forum
Topic: _BestSync_Meta.dat_ file
Replies: 3
Views: 97

Re: _BestSync_Meta.dat_ file

_BestSync_Meta.dat_ is for detecting changed files in case your FTP server is lack of support of commands for synchronization. Your can disable the action in by uncheck the "For reducing the scanning time, create _BestSync_Meta.dat_ file if necessary" option in the "Miscellaneous"...
by RiseFly
Sun Nov 04, 2018 8:35 am
Forum: BestSync Support Forum
Topic: Winsock error 0x0000271e when speed limit is enabled
Replies: 3
Views: 126

Re: Winsock error 0x0000271e when speed limit is enabled

We have made slightly modification related to the speed limitation control.
Please download the new BestSync 2018 Ver 13.0.1.4 to see if the problem can be resolved.
And please confirm the speed limitation settings to see if you have set to to low speed such as 0 K/s etc.
by RiseFly
Sun Nov 04, 2018 7:49 am
Forum: BestSync Support Forum
Topic: invalid handshake when connecting to TLS FTP Server
Replies: 3
Views: 107

Re: invalid handshake when connecting to TLS FTP Server

This problem may be caused by the Windows Firewall, it blocked the FTP connection.
Please check the following help for how to set the firewall to allow the FTP connections.
http://www.risefly.com/fseqna_ftp.htm#ftp_firewall
by RiseFly
Wed Oct 24, 2018 1:36 pm
Forum: BestSync Support Forum
Topic: filter options not seeming to work
Replies: 3
Views: 352

Re: filter options not seeming to work

Here is the help document about the pattern filtering in a folder:
http://www.risefly.com/help/filetype.htm

The mean of filtering pattern "<!>*Sample*.*;*.mkv" is:
Synchronize all the .mkv files, but exclude files that contains "Sample" in it file name.
by RiseFly
Wed Oct 10, 2018 9:13 am
Forum: BestSync Support Forum
Topic: filter options not seeming to work
Replies: 3
Views: 352

Re: filter options not seeming to work

Please try the following patten:
<!>*Sample*.*;*.mkv
by RiseFly
Wed Oct 10, 2018 9:08 am
Forum: BestSync Support Forum
Topic: Betsyncdecrypt on android mobile
Replies: 1
Views: 205

Re: Betsyncdecrypt on android mobile

There is not an android application for decrypting files that is encrypted by BestSync.
by RiseFly
Tue Sep 25, 2018 12:55 pm
Forum: BestSync Support Forum
Topic: Activation License Issues
Replies: 2
Views: 312

Re: Activation License Issues

Please contact risefly@risefly.com by the email address that you used to order the license code.
We can give you a full license code that need not the old license.

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