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by RiseFly
Wed Oct 10, 2018 9:13 am
Forum: BestSync Support Forum
Topic: filter options not seeming to work
Replies: 2
Views: 84

Re: filter options not seeming to work

Please try the following patten:
<!>*Sample*.*;*.mkv
by RiseFly
Wed Oct 10, 2018 9:08 am
Forum: BestSync Support Forum
Topic: Betsyncdecrypt on android mobile
Replies: 1
Views: 49

Re: Betsyncdecrypt on android mobile

There is not an android application for decrypting files that is encrypted by BestSync.
by RiseFly
Tue Sep 25, 2018 12:55 pm
Forum: BestSync Support Forum
Topic: Activation License Issues
Replies: 2
Views: 126

Re: Activation License Issues

Please contact risefly@risefly.com by the email address that you used to order the license code.
We can give you a full license code that need not the old license.
by RiseFly
Mon Sep 24, 2018 10:00 am
Forum: BestSync Support Forum
Topic: Speed Control Doesn't Work
Replies: 1
Views: 81

Re: Speed Control Doesn't Work

Please check if your license is Ultimate License.
The speed control feature is only available on the Ultimate License.
by RiseFly
Sun Aug 19, 2018 10:39 pm
Forum: BestSync Support Forum
Topic: Must I buy the Ultimate License just because it supports Synchronize file with Amazon S3 Bucket?
Replies: 1
Views: 196

Re: Must I buy the Ultimate License just because it supports Synchronize file with Amazon S3 Bucket?

Yes, to sync with Amazon S3, you must order the Ultimate License.
If you has a lower or older license, you can order the upgrade license from the following page:
http://www.risefly.com/upgrade.htm
by RiseFly
Thu Aug 09, 2018 1:38 pm
Forum: BestSync Support Forum
Topic: Filter files larger than - does it work
Replies: 2
Views: 220

Re: Filter files larger than - does it work

Though large files are still listed in the preview, but they will be ignored from the synchronization.
If you download and install the newest version, when you run the synchronization in the preview, the result will be "Ignored by file size filtering".
by RiseFly
Thu Aug 02, 2018 12:11 pm
Forum: BestSync Support Forum
Topic: Where is moderator?
Replies: 0
Views: 316

Re: Where is moderator?

Please just contact risefly@risefly.com .
by RiseFly
Mon Jul 09, 2018 9:40 am
Forum: BestSync Support Forum
Topic: Support for new Dropbox API??
Replies: 8
Views: 2895

Re: Support for new Dropbox API??

Please download and try the newest version to see if the problem can be resolved.
by RiseFly
Mon Jul 09, 2018 9:39 am
Forum: BestSync Support Forum
Topic: Lot of 0x00002746 FTP error
Replies: 3
Views: 354

Re: Lot of 0x00002746 FTP error

Please try to stop all the firewall and anti-virus software to see if BestSync can connect to the FTP server.
by RiseFly
Thu Jun 21, 2018 2:07 pm
Forum: BestSync Support Forum
Topic: Lot of 0x00002746 FTP error
Replies: 3
Views: 354

Re: Lot of 0x00002746 FTP error

May be you can not setup the Windows Firewall setting correctly. Here is the tips for setting the Windows firewall for FTP protocol: Add BestSyncApp.exe and BestSyncSvc.exe to the allowed list of the firewall. Add Port 21 to the exception list of the firewall. In FTP server side, select the transfer...

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