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by RiseFly
Thu Jun 21, 2018 2:07 pm
Forum: BestSync Support Forum
Topic: Lot of 0x00002746 FTP error
Replies: 1
Views: 14

Re: Lot of 0x00002746 FTP error

May be you can not setup the Windows Firewall setting correctly. Here is the tips for setting the Windows firewall for FTP protocol: Add BestSyncApp.exe and BestSyncSvc.exe to the allowed list of the firewall. Add Port 21 to the exception list of the firewall. In FTP server side, select the transfer...
by RiseFly
Mon Jun 18, 2018 2:39 pm
Forum: BestSync Support Forum
Topic: Destination folder parametrization?
Replies: 2
Views: 17

Re: Destination folder parametrization?

You can add date format string to the folder name, so that the target folder will be changed by the date. Here is the help about how to add the date string to the folder name. http://www.risefly.com/help/TimeFormat.htm To add the weekday to the folder, you can set the folder like the following: Tage...
by RiseFly
Tue Jun 12, 2018 12:01 pm
Forum: BestSync Support Forum
Topic: BestSync parameter(s)
Replies: 1
Views: 38

Re: BestSync parameter(s)

Here is the command line of Bestsync Application and Bestsync Service:
http://www.risefly.com/help/cmdline.htm
You can start tasks by command line.
by RiseFly
Fri Jun 08, 2018 10:03 am
Forum: BestSync Support Forum
Topic: Does BestSync support Multipart Upload to Amazon S3?
Replies: 7
Views: 107

Re: Does BestSync support Multipart Upload to Amazon S3?

BestSync uses multipart upload if a file is larger than 5 MB, so if files more than 1 GB are uploaded correctly, then it should work with the 200gb file.
Amazon S3 multipart-upload supports up to 5TB size of one file.
by RiseFly
Thu May 31, 2018 10:42 pm
Forum: BestSync Support Forum
Topic: Does BestSync support Multipart Upload to Amazon S3?
Replies: 7
Views: 107

Re: Does BestSync support Multipart Upload to Amazon S3?

I have tested this issue again, BestSync worked fine when it uploaded large files to S3.
Please check that you are finding the file in right S3 region and bucket.
by RiseFly
Sun May 27, 2018 2:59 am
Forum: BestSync Support Forum
Topic: Does BestSync support Multipart Upload to Amazon S3?
Replies: 7
Views: 107

Re: Does BestSync support Multipart Upload to Amazon S3?

Bestsync uses Multipart upload automatically when upload huge files to Amazon S3, you need not to change any setting.
But to use the Multipart upload feature, the Ultimate License of Bestsync is necessary.
by RiseFly
Sat May 26, 2018 8:19 am
Forum: BestSync Support Forum
Topic: BestSync log showing that file sync was successful but its not
Replies: 1
Views: 54

Re: BestSync log showing that file sync was successful but its not

We have tested upload huge files to S3 by our account, all worked fine.
Please check your task setting to confirm where have the task uploaded files.
by RiseFly
Sat May 26, 2018 6:39 am
Forum: BestSync Support Forum
Topic: Does BestSync support Multipart Upload to Amazon S3?
Replies: 7
Views: 107

Re: Does BestSync support Multipart Upload to Amazon S3?

Yes, BestSync supports S3 Multipart Upload for uploading huge files.
by RiseFly
Tue May 08, 2018 10:47 pm
Forum: BestSync Support Forum
Topic: Time Not Being Correctly
Replies: 2
Views: 151

Re: Time Not Being Correctly

From the screen shot, I can see that something wrong is related to the timezone (6 hours bias) of the server. Please check the "Timezone of Server" setting. Follow these Steps: 1. Click the "Browser" button of the SFTP folder. 2. Click the "Advanced" button in the "...
by RiseFly
Tue Apr 10, 2018 11:50 am
Forum: BestSync Support Forum
Topic: Google Photos
Replies: 1
Views: 173

Re: Google Photos

Please check if you have specified correct file type filtering string, and have not exclude all files in the "Exclude or include" setting tab, try to set "All Files|*.*" in the "Filter by file types" option of the "Filter" setting tab.

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