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by RiseFly
Thu Feb 22, 2018 9:00 am
Forum: BestSync Support Forum
Topic: modifed file not synchronize in target
Replies: 2
Views: 32

Re: modifed file not synchronize in target

The log is of the real-time synchronization, the OS may notify the change of the same file for multiple times, BestSync ignores the notification and mark it as "Redundant". It does not means that BestSync has not synchronized the file. If the task is synchronizing with FTP server, BestSync...
by RiseFly
Thu Feb 01, 2018 12:25 pm
Forum: BestSync Support Forum
Topic: License Not Activated
Replies: 5
Views: 145

Re: License Not Activated

Please confirm if there is the antivirus software or firewall software blocks BestSync from communicating with the online activation server.
Please stop this kind of software during activation the license, or please confirm if you are using the latest version of BestSync (2018).
by RiseFly
Thu Feb 01, 2018 12:21 pm
Forum: BestSync Support Forum
Topic: Intermediate file option corrupts output file
Replies: 4
Views: 122

Re: Intermediate file option corrupts output file

Does the task synchronize folders by FTP protocol? If it is, due to the fault of the FTP protocol (The control channel is in idle for long time while the data channel is sending large file, the network may disconnect the control channel, this causes the problem). May be you need to use the WEBDAV pr...
by RiseFly
Wed Jan 31, 2018 8:36 am
Forum: BestSync Support Forum
Topic: Intermediate file option corrupts output file
Replies: 4
Views: 122

Re: Intermediate file option corrupts output file

Could you please tell me what file systems the task is synchronizing with?
by RiseFly
Tue Jan 30, 2018 1:11 pm
Forum: BestSync Support Forum
Topic: License Not Activated
Replies: 5
Views: 145

Re: License Not Activated

This problem is caused by the Windows 10 update.
Please start BestSync application by “Run as administrator” context menu of the desktop icon of BestSync, then activate the license again to see if the problem can be resolved.
by RiseFly
Sun Jan 28, 2018 9:46 am
Forum: BestSync Support Forum
Topic: Dropbox file synchronisation replaces all spaces by %20 and duplicates them infinite
Replies: 8
Views: 308

Re: Dropbox file synchronisation replaces all spaces by %20 and duplicates them infinite

BestSync 2018 version 13.0.0.6 may have been fixed the problem, please download and try the new version.
by RiseFly
Fri Jan 26, 2018 1:16 pm
Forum: BestSync Support Forum
Topic: Dropbox file synchronisation replaces all spaces by %20 and duplicates them infinite
Replies: 8
Views: 308

Re: Dropbox file synchronisation replaces all spaces by %20 and duplicates them infinite

Please delete or rename all the old files or folders that contain %XX encoded characters in the server, before the synchronization.
by RiseFly
Tue Jan 23, 2018 10:55 pm
Forum: BestSync Support Forum
Topic: Reactivation BestSync 2017
Replies: 6
Views: 291

Re: Reactivation BestSync 2017

Please contact risefly@risefly.com with the license code, we can deactivate some PCs for you.
by RiseFly
Thu Jan 18, 2018 2:40 pm
Forum: BestSync Support Forum
Topic: BestSync doesn't open Dropbox
Replies: 4
Views: 310

Re: BestSync doesn't open Dropbox

BestSync 2018 VER 13.0.0.5 has fixed the problem, please download and try the new version to see if the problem is fixed.
by RiseFly
Thu Jan 18, 2018 12:54 pm
Forum: BestSync Support Forum
Topic: Reactivation BestSync 2017
Replies: 6
Views: 291

Re: Reactivation BestSync 2017

I think that I have deactivated your license for you.

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